What are the responsibilities and job description for the Sales Operations Data Analyst position at NEOGOV?
Salary : Depends on Qualifications
Location : Draper, UT
Job Type : Full-Time
Job Number : 00567
Department : Revenue Ops, Training & Enablement
Division : General
Opening Date : 11 / 26 / 2024
About
This is an in-office position at our Draper, Utah office.
NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.
We are one of the top 50 fastest growing private software companies in the U.S. - Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.
The Sales Operations Data Analyst will play a key role in managing the success of the Sales and Sales Development teams through continuous review of data associated with prospecting and follow-up activity, including understanding total addressable market, ideal customer profiles, and proper usage of NEOGOV's technology stack, focusing heavily on inbound and outbound lead generation.
With this 'in-office' role, you will be responsible for identifying territory trends, key accounts, and buyers with a high likelihood of conversion, owning the process of assigning accounts and prospects for a 50 sales development team.
What You Will do
- Develop and maintain expert level knowledge of NEOGOV's Sales Development process, including account based prospecting and multi-threading activities by persona
- Continually monitor activity data across a 50 sales development team, keeping Sales Development leadership informed on best practices and statistical anomalies
- Build and continuously update reports identifying prospects and accounts with high conversion probability, based on data and historical trends, helping to delivering call, email, and appointment setting goals
- Extract meaningful prospecting insights from large datasets by collecting, cleaning, analyzing, and interpreting data using statistical methods
- Work with the Revenue Operations team closely, verifying Sales Engagement (Outreach) and CRM (Salesforce) technology is being leveraged to its fullest potential
- Own data analysis for sales engagement platform on an ongoing basis, focusing on opportunities for modification of activity steps, duration, and customer messaging
- Work with the leadership team to implement prospecting strategy changes, including technology modifications and individual process improvements
- Use Salesforce ETL tools to insert / update / delete data in Salesforce as per requirement
- Work with 3rd party tools like Zoominfo, Pursuit, and offshore teams to maintain Data Hygiene and keep the database duplicate free
- Train Sales Development leadership on Outreach functionality, reporting, and best practices
- Responsible for the administration of sales tools, including the Outreach Sales Engagement platform
Who You Are
What You Have
Essential Functions
What NEOGOV Offers
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
How many years of Sales experience do you have?
Do you have experience with analyzing data and reporting? If yes, in what capacity?
Required Question
