What are the responsibilities and job description for the General Manager position at Neomonde Mediterranean?
Company Description
Exciting times await at Neomonde Mediterranean! With consistent top-line growth, imminent expansion plans, and the transition to second-generation leadership, we are seeking to grow our management team. If you have a proven track record in restaurant leadership and are enthusiastic about driving business success through people, we'd like to hear from you!
Neomonde Mediterranean is a family-owned and operated fast-casual restaurant with three locations in the Raleigh-Durham area. Since our establishment in 1977, our pride lies in our fresh, healthy, and clean proprietary menu, featuring authentic Lebanese cuisine alongside Mediterranean innovations.
Role Description
Neomonde Mediterranean is seeking a dynamic and driven General Manager to lead our team and deliver exceptional dining experiences at one of our locations in the Raleigh Triangle area. The General Manager will oversee daily operations, manage staff, foster an exceptional customer experience, and implement business strategies to drive growth and profitability.
In this role you will be responsible for achieving financial targets, ensuring customer satisfaction, and driving company culture.
What You Bring to the Table:
- Energy and Enthusiasm: A passion for communication, teamwork, and customer service.
- Hands-On Leadership: A proactive approach, thriving in a fast-paced environment and leading by example.
- Proven Experience: A track record of success as a restaurant manager, driving results through people and processes.
- Integrity and Drive: A commitment to honesty, integrity, and relentless pursuit of excellence.
Key Responsibilities:
- Financial Management: Utilize your financial acumen to improve current processes and move the business forward.
- Team Leadership: Hire, develop, recruit, and promote your team. Lead by example, motivate, and build relationships with team members, cultivating a positive and respectful work environment.
- Customer Satisfaction: Implement effective strategies to improve customer satisfaction and restaurant efficiency.
- Operations Management: Manage inventory, ordering, and purchasing of supplies. Ensure compliance with health and safety regulations.
- Quality Assurance: Work closely with the kitchen and catering team to ensure high-quality food preparation and presentation.
- Employee Development: Lead service education through daily line-ups. Manage performance, provide continuous feedback, and promote productivity and growth within the team.
- Sales and Growth: Inspire and lead your team to drive sales and consistently deliver strong results in FOH and BOH operations.
Qualifications
- 5 years of proven restaurant management experience.
- Stable and progressive work history; Strong work ethic
- Culinary experience with the ability to manage food cost and quality.
- Proficient financial skills, including ordering, inventory, COGS, labor, and food cost control. Experience with sales forecasts and trends.
- Experience with Toast POS and high-volume setting.
- Strong leadership ability to hire, cultivate, and coach a team.
- Forward-thinking problem solver with a take initiative attitude.
- Thrive in a locally owned operation versus a corporate environment.
Why Join Us?
- A culture that values honesty, integrity, and a relentless drive for success.
- A chance to be part of a family-owned business that has been a cherished part of the Raleigh community since 1977.
- Performance based bonus program.
- PTO
- 401K Program
- Generous Employee Discounts
- Free Employee Meals
- No Late Nights
If you're ready to take the next step in your career and join a thriving, family-owned business with a commitment to excellence, we want to hear from you!
** Neomonde Mediterranean is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status or any other characteristic protected by applicable law.
