What are the responsibilities and job description for the Full-Time Supervisor - Open Availability position at Neon Marketplace?
Supervisor
Job Overview
Neon Marketplace is a fast-growing company comprised of locations that serve made to order premium quality food and beverages while also providing a vast convenience store and fuel offerings. The environment is fast paced and requires a hands on, self-motivated customer focused team member who is passionate about great customer service. The Supervisor creates a positive culture, is self-motivated, and delegates effectively to deliver amazing customer service, prepare food and beverages, ring the register, housekeeping, and other related responsibilities.
Duties and Responsibilities
- Greet customers and provide an incredible customer service experience
- Train, coach and motivate team members
- Perform management functions as it relates to inventory, cash management, asset management and vendor relationships
- Lead team deployment while having the ability to change stations between register, beverage, food service, and facilities throughout the shift
- Maintain a world-class standard of cleanliness throughout the interior and exterior of the store
- Stock and refill stations
- Fulfill food safety standards including product coding, temperature monitoring, rotation, cleanliness, and hygiene
- Ensure safe conditions for customers and associates
- Complete customer cash and credit transactions accurately and efficiently ensuring compliance to age restricted regulations such as tobacco, lottery, and alcohol
- Complete tasks assigned by store management
- Follow corporate standards, policies, and procedures
- Help contribute to a proactive and positive environment; bring a positive attitude and help produce high-quality product while exceeding personal and company goals
Qualifications
- Strong customer service and communication skills
- High school diploma or equivalent preferred
- Must have reliable transportation
- Ability to work with little or no supervision
- Availability to work all days/shifts including nights, weekends, and holidays
- Ability to regularly lift 10 pounds and occasionally lift up to 25 lbs. Able to stand for extended periods and occasionally kneel, stoop, bend and twist in tight areas.
- Prior food service, retail/customer service supervisory experience preferred
- All candidates must be ready, willing, and able to work a fully flexible work schedule that may include days, nights, and weekends to meet the fluctuating business demands, based on the individual department’s needs. The position may be available as part-time or full-time and you may be asked to work in other nearby stores occasionally.
- Every job applicant must pass a comprehensive background check. A job offer issued before the completion of a background check shall be contingent upon a positive result. A negative background check may lead to a job offer withdrawal.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
Neon Marketplace is an Equal Opportunity Employer committed to Diversity, Equity and Inclusion. All qualified job applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
