Information Technology Business Analyst

Neos is seeking a Jr IT Business Systems Analyst for a long-term contract with our client in Austin, TX.

*****ONLY CANDIDATES LOCAL TO AUSTIN TEXAS NEED APPLY, FOLLOWING A HYBRID SCHEDULE ******

The role is open to junior-level IT practitioners with a background or interest in: Microsoft SharePoint and Teams, open data, technical training and documentation, digital records management, metadata standards, government data solutions, and no-code database platforms.

Responsibilities:

• Perform survey asset records library organization, data clean-up, and metadata creation
• Provide technical documentation support for product launches and updates, as well as tech-debt projects
• Provide Microsoft SharePoint and Teams management and assistance for departmental users, including file organization, site and group permissions, and page design support
• Participate in updating internal DTS Tracker database application
• Assist in Semi-Annual Open Data Quality Review
• Develop, design and maintain our no-code enterprise applications

Technical Skills Required:

• Experience with M365 suite, especially SharePoint and Teams (including permissions and site design)
• Strong ability to communicate with stakeholders to understand and document technical problems and needs, and identify solutions where appropriate
• Capacity to work closely with our team lead and builders, product managers, and developers to perform responsibilities as outlined above
• Ability to work in two-week sprint cycles and attend sprint reviews and Applications sync and check-in sessions
• Ability to document your work, sharing technical details, process context, and lessons learned with colleagues
• Readiness to participate in team, division, and department meetings and events
• Ability to manage your time between ongoing and one-time projects related to the Applications team solutions and software

Preferred:

• Experience working on a highly collaborative team that tracks their work in a systematic way
• Experience with M365 Government Cloud Community (GCC)
• Experience with communications and documentation platforms (Slack, Github, Miro)
• Experience capturing processes and procedures into documentation and tutorials, balancing written and visual content
• Experience with online platforms and applications for data and documentation
• Knowledge of open data standards and practices
• Experience with custom no-code/low-code database platforms like Knack
• Essential skills:
• Excellent communication skills, both verbal and written, with emphasis on providing exceptional customer service and clear documentation
• Collaborate and communicate with Applications and other DTS workgroups on project needs and status updates
• Demonstrate professionalism and responsibility
• Data, file, and content organizing skills