What are the responsibilities and job description for the Business Analyst/System Analyst position at Neos Consulting?
City : Austin
State : Texas
Neos is a leading Austin-based IT Staffing and Consulting firm, and was recognized as one of the Best Places to Work in Austin.
No calls, no emails, please respond directly to the "apply" link with your resume and contact details.
Neos is seeking a Business Analyst / System Analyst for a long-term contract with our client in Austin, TX.
ONLY CANDIDATES LOCAL TO AUSTIN, TEXAS NEED APPLY
30%) Coordinates and analyzes user requirements, procedures, and problems to automate or improve existing systems; and coordinates and analyzes computer system capabilities, workflow, and scheduling limitations.
- Facilitates meetings and discussions with internal and external stakeholders to document statements of work, project charters, business and functional requirements, procedures and workflows, user stories, acceptance criteria, test plans, and risk assessment plans for all assigned projects in accordance with project schedules
- Develops project schedules with assigned resources, review with internal and external stakeholders and manages the schedules to ensure projects remain within scope, timeline, and budget. Provides weekly status reports and updated project schedules to project manager.
- Regularly reviews the risk log with internal stakeholders and external vendors to effectively quantify and manage and identify projects risks and difficulties in accordance with the strategies documented and update the risk log with new risks or changes. Designs strategies to mitigate or avoid them.
- Consults on the analysis of an application, troubleshoots system problems, and implements solutions. Escalates issues to project manager.
- Develops the design and review of test cases; processes change requests; and manages a project's scope, acceptance, installation, and deployment.
- Conducts stage gate reviews at end of each major phase of the project / s, ensures decisions, signoffs and approvals are documented, assesses go / no-go decisions, and ensures lessons learned or retrospectives are conducted at the end of each phase.
- Finds true points of task / project failures and determine what could have been done differently. Provides reports to project manager. (30%) Coordinates the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.
- Works closely with the project Quality Assurance (QA) function to ensure comprehensive and cohesive plans and documents are in place for sprint validation, triage processes, regression testing, acceptance approval, migration stability, and production support.
- Ensures detailed User Acceptance Testing (UAT) plans are in place for all projects.
- Ensures that user stories and acceptance criteria for all approved requirements have been documented, reviewed by the Subject Matter Experts (SMEs), and approved by the business divisions.
- Ensures QA tasks and processes are well defined to include Comptroller of Public Accounts (CPA), as applicable, smoke, regression, integration testing, and defect management.
- Escalates issues to ITD management with solid facts for the situation as well as several options (with pros and cons) to correct the situation / s as well as recommended options.
30%) Supports the workflow processes for change management, facilitates discussions among cross functional teams of internal and external stakeholders (including supporting vendors) and ensures integrated testing is executed where required.
5%) Develops training curriculum and conduct formal training sessions covering assigned systems module and ensures that a migration plan is in place for deployment to production and includes processes to support the maintenance Service level Agreement (SLA).
5%) Performs other duties as assigned.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements :
Candidates that do not meet or exceed the minimum stated requirements (skills / experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required / Preferred
Experience
Required
Business Analyst or Advanced System Administrator Position
Preferred
Process Workflow Analytics
Preferred
Eliciting Requirements
Preferred
User Acceptance testing and Implementation
Preferred
Lean Six Sigma Green Belt Certification
V. OTHER SPECIAL REQUIREMENTS
