Front Desk Position for Physician Office in Lewes

Established in 1974, Nephrology Associates, P.A. is a single-specialty practice focusing on the care of patients with kidney disease and hypertension.

Our Mission is to provide high quality comprehensive and compassionate care to those members of our community with kidney disease.

Our Vision is to be recognized as a leader in providing superior quality, cost-effective and compassionate care that will delay progression and one day reverse kidney disease.

Our Physicians, Advanced Practice Providers & Staff will practice in an environment of unsurpassed collegiality, trust, respect, and mutuality, united by our shared purpose.

Our Values are Provider/Staff Well-Being, Teamwork, Integrity, Respect, and Innovation.

Nephrology Associates is seeking a full time Check in/Check Out Patient Care Coordinator with Medical Assistant experience to work in our Lewes office. Candidate should possess excellent customer service skills. The individual must be detail oriented and be able to multi-task. Familiar with medical terminology and EMR. Certified Medical Assistant preferred.

Candidate must be willing to go to our Milford office when needed

Job Responsibilities

Check In

· Answer phones, handle messages

· Prepare for next day schedules

· Greet Patients – and process their information/check insurance

· Collect Co-pay

· Prepare and mail new patient packets and obtain medical records

Check Out

· Answer phones, handle messages

· Discharging office patients and Scheduling follow-up appointments

· Printing labs for future appointments

· Scheduling any testing requested by physician

· Giving any required specialist referral contact information or make an appointment with the specialist

· Verifying that patient has prescriptions

· Informing Pre-Authorization Coordinator of diagnostic study orders and blood transfusion

Candidate must be willing to go to our Milford office when needed (mileage reimbursed), have a stable work history, good work ethic and a positive attitude. Must be flexible, a team player and able to provide 3 professional references.

· Have at least 2 years of experience working in a medical practice

· Frequent sitting and standing

· Learn computer software programs

· Ability to work quickly/ well under pressure in unexpected situations

· Have reliable transportation in the event of having to travel to other offices

· Repeat activities according to a routine procedure

· Adapt to changes with ease

· Perform variety of duties which may often change

Knowledge, Skills, and Abilities

·Work consistent with HIPPA and OSHA regulation.

·General knowledge of nursing and health care terminology.

·Excellent patient care skills.

·Effectively communicate with patients, as well as healthcare professionals.

Physical Requirements

·Prolonged periods of sitting at a desk and working on a computer.

·May require extended periods of walking and standing.

·Occasionally requires the ability to push wheelchair-bound patients to exam rooms.

·Able to carry up to 45lbs frequently, and 50lbs occasionally.

·Able to bend, stoop, and reach frequently.

Benefits

In addition to good working conditions and competitive pay, Nephrology Associates, P.A. offers employee benefits program that helps our associates stay healthy, feel secure, and maintain a work/life balance. As part of this commitment, we constantly strive to offer you a range of benefit plans to help you focus on improving and maintaining your health. Benefit options include health, dental, vision, HSA, life and disability insurance. In addition, other benefits such as PTO, 401(k) with matching and tuition reimbursement are also offered.

Nephrology Associates, P.A. does not discriminate on the basis of actual or perceived race, religion, color, national origin, ancestry, disability, medical condition, marital status, sex, age, sexual orientation, gender identity or expression, family responsibility, personal appearance, genetic information, matriculation, political affiliation, or any other status protected under law.

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No weekends

Application Question(s):

• What is your desired salary range?
• Our pre-employment screening includes a Criminal background investigation and Drug test, which includes recreational use marijuana. If any of these result in a positive finding your offer will be rescinded. Are you willing to have these?

Experience:

• Medical terminology: 1 year (Preferred)
• Physician Front Desk: 1 year (Required)

Work Location: In person

Salary : $18