What are the responsibilities and job description for the Bilingual Patient Coordinator position at Neptune Dental Management?
Smart Start Dental is a fast-paced and busy dental office located in Oakland, CA. We not only change your smile – we transform your life. We believe that a smile is the most important thing you wear, and we want you to wear yours proudly. Our philosophy is all about putting patients first, because frankly, that’s what you deserve.
We are seeking an energetic, team-oriented, and friendly Patient Coordinator to be the face of our practice. As the first point of contact for our patients, your cheerful demeanor and welcoming smile will set the tone for their visit. The ideal candidate will be fun, reliable, have superior communication skills, be highly organized, and have a strong work ethic. Spanish speaking is a must.
Schedule
- This position is Full-Time
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth within the practice
- Health benefits package
- Paid time off and holiday pay
- Positive and supportive work environment
Qualifications and Skills
- Previous experience in customer service, reception, accounts payable, or dental billing is preferred.
- Superior communication and interpersonal skills
- Excellent computer skills and familiarity with dental management software.
- Highly enthusiastic and supportive team player with a friendly and positive attitude.
- Exceptional multitasking abilities and proficient time management skills.
- Must be dependable, punctual, and able to work well independently as well as part of a team
- Compassionate, caring and committed to providing exceptional patient care.
- A cheerful attitude and a genuine smile are a must!
Responsibilities Include
- Greet patients with a warm and friendly demeanor as they arrive at the office.
- Manage patient appointments and maintain the office schedule to ensure efficient operations.
- Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
- Verify insurance coverage and assist patients with billing and payment inquiries
- Maintain a clean and organized front office area
- Collaborate with the team to ensure seamless patient experiences
- Support marketing and promotional efforts to attract and retain patients.
- Spanish speaking is a must
If you are a motivated individual with a passion for providing exceptional customer service and making a difference in patients' lives, we invite you to apply for this exciting opportunity.
About Us
Smart Start Dental is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem. Guided by our fundamental values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients.
EEO Statement
Image Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.