What are the responsibilities and job description for the Patient Coordinator position at Neptune Dental Management?
Cali Kids Dental is a leading pediatric dental practice dedicated to providing exceptional dental care to children in a friendly and nurturing environment. Our team is passionate about creating positive dental experiences for our young patients and their families. We are currently seeking a dedicated and organized Patient Coordinator to join our team.
As a Patient Coordinator, you will be the first point of contact for our patients and their families. You will play a crucial role in ensuring a smooth and efficient patient experience. We are looking for a compassionate individual with excellent communication skills and a passion for working with children.
Schedule and Locations
- This is a full-time position
- Monday-Friday, 7:45 AM-5:00 PM
- Traveling between our Antelope and Orangevale offices
Responsibilities Include
- Greet patients with a warm and friendly demeanor as they arrive at the office.
- Explain treatment options and associated costs to patients clearly and effectively.
- Manage patient appointments and maintain the office schedule to ensure efficient operations.
- Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
- Verify insurance coverage and assist patients with billing and payment inquiries
- Maintain a clean and organized front office area
- Collaborate with the dental team to ensure seamless patient experiences
- Support marketing and promotional efforts to attract and retain patients.
Qualifications and Skills
- Previous experience in a customer service or receptionist role preferred
- Previous experience in a dental or orthodontic office highly desired
- Superior communication and interpersonal skills
- Ability to travel to our two locations on a daily basis
- Excellent computer skills and familiarity with dental management software.
- Highly enthusiastic and supportive team player with a friendly and positive attitude.
- Exceptional multitasking abilities and proficient time management skills.
- Must be dependable, punctual, and able to work well independently as well as part of a team
- A cheerful attitude and a genuine smile are a must!
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth within the practice
- Health benefits package
- Paid time off and holiday pay
- Positive and supportive work environment
EEO Statement
Cali Kids Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.
