What are the responsibilities and job description for the Treatment Coordinator position at Neptune Dental Management?
At Smile Country Dental, we strive to provide exceptional dental care in a friendly and welcoming environment. Our dedicated team of professionals is committed to ensuring each patient's experience is comfortable and positive, from their initial visit to the completion of their treatment. We are currently seeking a motivated and compassionate Treatment Coordinator to join our team.
The Treatment Coordinator plays a pivotal role by serving as the primary liaison between patients and the clinical team. This individual is responsible for coordinating treatment plans, managing patient education, and ensuring a seamless experience throughout the patient's journey. The ideal candidate will possess excellent communication skills, a passion for dental health, and a strong understanding of dental procedures and insurance processes.
Schedule
- This is a full-time position
- Monday-Friday
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth within the practice
- Health benefits package
- Paid time off and holiday pay
- Positive and supportive work environment
Job Responsibilities
- Explain treatment options and associated costs to patients clearly and effectively
- Facilitate financial discussions and payment plans with patients.
- Possess in-depth knowledge of treatments, timelines, and financial arrangements
- Schedule treatments and manage follow-up appointments.
- Maintain accurate and detailed patient records.
- Ensure seamless communication within the team and between patients and orthodontists.
- Support marketing and promotional efforts to attract and retain patients.
Qualifications and Skills
- Previous experience as a Treatment Coordinator in an orthodontic or dental office is preferred
- Superior communication and interpersonal skills, with strong abilities in negotiation and influencing
- Must be comfortable and effective when speaking with patients regarding their treatment as well as talking about the financials of the treatment.
- Excellent computer skills and familiarity with dental management software.
- Highly enthusiastic, supportive team player with a friendly and positive attitude.
- Strong ability to learn new skills and a teachable approach.
- Exceptional multitasking abilities and proficient time management.
- Compassionate, caring, and committed to providing exceptional patient services.
- Punctual and reliable in all professional dealings.
EEO Statement
Smile Country Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.
