What are the responsibilities and job description for the Director of Quality Assurance position at Neptune Technology Group?
Director of Manufacturing Quality Assurance
The purpose of the Director of Manufacturing Quality role is to provide significant functional and technical knowledge of the quality, regulatory, and compliance systems and a very heavily weighted focus on controlling manufacturing processes across NTG. Provides department leadership, including allocation and management of department resources to accomplish business objectives. Ensure compliance of quality system activities and objectives (programs, policies, processes, and procedures) along interacting, negotiating, and influencing decision-makers both internally and externally.
Key responsibilities will include:
Talent Management: Recruit, coach, and develop top talent while creating an environment where individuals can excel and contribute fully. Lead by example, setting clear team expectations to take ownership, show accountability, tackle challenges with humility, and embrace continuous problem-solving. Drive employee engagement and retention through tailored growth opportunities, consistent recognition, and transparent communication. Foster a culture of collaboration and shared success to "Win Together."
Leadership: Provides leadership and direction and their departments to ensure alignment. Drives the culture by modeling Neptune core values and behaviors. Demonstrate effective change leadership and keep the organization's vision and values at the forefront of decision-making.
Quality Systems: Has advanced knowledge of the quality systems including ISO9001 and applies the knowledge to create and manufacture the highest quality products, exceed customer requirements, and comply with regulatory requirements. Review and analyze the effectiveness of the quality system and identifies opportunities for improvement, growth and support.
Regulatory Compliance: Facilitates and leads compliance with all applicable regulations through a robust quality system and communication with regulatory authorities. Monitors compliance with company manufacturing policies and procedures.
Operational Management: Make strategic operational decisions, control activities and budgets for functional areas, and develop and execute business plans and budgets.
Communication: Communicates and Influences quality policies, strategies, and procedures to the organization through written documents, presentations, and discussions with both internal and external key stakeholders.
Cost Reduction: Employ Quality/Reliability System Processes to execute the appropriate strategy and results achievements often leading to continuous improvements and cost savings.
Continuous Improvement: Actively spread best practices and process improvements across the organization.
Required Qualifications:
• Minimum of a bachelor’s degree in Engineering
• Minimum of 15 years of related work experience or an equivalent combination of education and work experience
• Minimum of 10 years of people management experience
• Experience in managing large-scale, complex operations/programs/projects
• Experience in Quality Systems and methods
• Experience using problem-solving methodologies applied to technical problems
• Lean Blackbelt a plus
Preferred Qualifications:
• 20 years relevant industry experience or an equivalent combination of education and work experience
• 15 years of people management experience with at least 10 years leading people supervisors/managers
• Master’s Degree
• Lean experience
• Experience leading teams in a site quality setting
• Engineering or manufacturing background with ability to understand technical models
• Cross-functional and/or cross-site experience
• Leading culture advancement and results in technical problem solving
• Financial experience in cost center planning and execution responsibility
• Excel in collaborative leadership with the ability to influence
Education
Required
- Bachelors or better in Engineering
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
