What are the responsibilities and job description for the Bid Center Customer Experience Engineer position at Nesco Resource?
POSITION SUMMARY
Integrate component services to produce a cohesive and technically sound service solution proposal for company customers by providing technical support and customized service options.
The individual will work closely with key company Services stakeholders to create professional service and commissioning solution proposals.
Support sales of Service portfolio through efficient and effective quoting based on international standard specifications for electrical power equipment & systems.
Provide initial RFP review to identify suitability to our business and plan actions necessary to successfully bid and compete.
RESPONSIBILITIES
- Develop clear, concise, and technically sound service solutions proposals for customer review and acceptance based on customer requirements and / or RFPs. These proposals may include multiple services including acceptance testing of electrical power systems and arc flash studies.
- Apply Quote Configurator tool to provide comprehensive quote support to Sales Engineers and associates.
- Produce customized service proposals / quotations ensuring proposal reflects proper scope, required technical specifications, and company profitability requirements.
- Apply application engineering competencies to identify and recommend applicable service requirements.
- Work with company sales personnel to define incremental scope and develop service solutions proposals based on the key findings and recommendations raised during system audits, professional assessments, and / or electrical testing.
QUALIFICATIONS
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
