What are the responsibilities and job description for the Datacenter SmartHands Technician position at Nesco Resource?
Nesco Resource is seeking a Server Break Fix Engineer in the greater Richmond, VA area to support the night shift on a full-time basis.
Shift: Wednesday to Saturday| overnight shift
Pay: $30-32/hr plus 10% shift differential
Experience With Dell Server Break Fix Is a Must.
Hands on Server Part Swap is a must
Job Description
Analyzes, diagnoses, and troubleshoots hardware/server, storage array, printer, and tape library issues with focus on responsiveness; provides issue resolution.
Maintains inventory and documentation of activity.
Escalates more complex issues to 2nd level.
Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
Familiarity with desktop support and deployment
Provide project support as well as on-call support for incoming tickets
Required Skills
Tech should have some server break fix background on Dell/Client and IBM X86 servers and should be able to describe troubleshooting process on those platforms. Oracle server experience a plus.
Tech needs to be organized in keeping parts inventory in place.
Tech should have experience in call tracking platforms.
Desired Skills
Troubleshooting skills on hardware and the ability to verbalize the steps in that process
Desktop skills including Win 10 migration, imaging, and troubleshooting
Required
Required Years of Experience
3-5 years of practical experience in Break fix, at a minimum
Additional Information
Candidate must be able to function without direct supervision.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Shift: Wednesday to Saturday| overnight shift
Pay: $30-32/hr plus 10% shift differential
Experience With Dell Server Break Fix Is a Must.
Hands on Server Part Swap is a must
Job Description
Analyzes, diagnoses, and troubleshoots hardware/server, storage array, printer, and tape library issues with focus on responsiveness; provides issue resolution.
Maintains inventory and documentation of activity.
Escalates more complex issues to 2nd level.
Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
Familiarity with desktop support and deployment
Provide project support as well as on-call support for incoming tickets
Required Skills
Tech should have some server break fix background on Dell/Client and IBM X86 servers and should be able to describe troubleshooting process on those platforms. Oracle server experience a plus.
Tech needs to be organized in keeping parts inventory in place.
Tech should have experience in call tracking platforms.
Desired Skills
Troubleshooting skills on hardware and the ability to verbalize the steps in that process
Desktop skills including Win 10 migration, imaging, and troubleshooting
Required
Required Years of Experience
3-5 years of practical experience in Break fix, at a minimum
Additional Information
Candidate must be able to function without direct supervision.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $30 - $32
