Trainer - Remote

Job Title: Trainer

Contract Length: Over two years

Schedule: Monday to Friday, with possible evening or early morning classes based on facility needs

Job Summary

The Trainer is responsible for maintaining and delivering low-level education materials and content-specific curriculums. This individual works closely with Learning and Development teams to ensure course content and delivery align with the needs of targeted audiences. Skilled in facilitation and interpersonal communication, the Trainer demonstrates strong organizational skills, time management, and professionalism.

Supervisor

Reports to: Learning and Development Leader

Supervises

N/A

Key Responsibilities

• Apply adult learning concepts in delivering educational programs.
• Teach classes and assist other instructors in classroom and work settings.
• Utilize standardized courses and instructor evaluation processes.
• Assist with annual education needs assessments as input for strategic education programs.
• Track competencies and skills for SSC staff using a training database.
• Provide training reports to SSC managers and directors.
• Adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as assigned.
  
  

Required Knowledge, Skills, and Abilities

Core Skills

• Communication: Clear, concise verbal and written communication with proper grammar and punctuation.
• Customer Orientation: Build and maintain trust with long-term customer relationships.
• Interpersonal Skills: Work effectively with employees, patients, and external parties.
• PC Skills: Proficient in Microsoft Office applications and basic computer literacy.
  
  

Specialized Skills

• Policies & Procedures: Understanding organizational policies, procedures, and systems.
• Adaptability: Effectively adjust to new work structures and processes.
• Stress Tolerance: Perform steadily under pressure or ambiguity.
• Learning Strategies: Apply adult learning principles and engagement strategies.
• Learning Technologies: Proficient in virtual classrooms (e.g., WebEx) and educational tools like Captivate, PowerPoint, Excel, and screen capture software.
  
  

Desired Traits/Experience

• Excellent interpersonal skills with a focus on customer service.
• Adaptability and strong stress management.
• Proficiency in using learning strategies and technologies to maximize engagement.
  
  

Required/Preferred Experience

• Virtual facilitation experience.
• Proficiency with WebEx Meeting Center.
• Experience in systems training (preferably UKG iSeries or UKG Dimensions).
• HealthStream experience.
• Proficiency in PowerPoint.
  
  

Educational Requirements

• Required: Associate's Degree (or equivalent work experience).
  
  

Physical Demands and Work Conditions

• Prolonged sitting, occasional bending, stooping, and stretching.
• Requires eye-hand coordination and manual dexterity for office equipment.
• Normal range of hearing and eyesight for communication and report preparation.
• Occasionally lift up to 25 pounds.
• Office-based work, which may be stressful at times.
• Flexibility and availability for staffing during emergencies or disasters.
  
  

OSHA Category

The role involves no routine exposure to blood, body fluids, or tissues.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.