What are the responsibilities and job description for the Chief Business Officer position at Nest Dc?
About Flock : Flock is the motherbird of a group of companies including Nest DC.
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
About Nest : Nest DC manages and maintains residential real estate in Washington, DC and Maryland. Our portfolio is diverse, ranging from cozy studios to large-format houses, small multi-family buildings and co-living spaces. In 2024, we will scale our co-living and multi-family practices while planning expansion to close-in Maryland.
The Chief Business Officer tends to the fundamentals of the business : systems, company performance, data management and analytics. With a leadership team, you ensure smart growth design and operations and work within EOS (Entrepreneur Operating System) to ensure continuity and accountability across leadership and throughout the organization. We measure progress using EOS models. Those measures are negotiated and agreed upon.
We are ready to grow but, we are measured in our approach. We’ve rushed things before so intentionality is essential. We have every ingredient for success with the right Chief Business Officer.
What is profit for Flock and Nest? Great jobs, local procurement impact, work life balance, justice. Our community is better with us. Plus profit. The Chief Business Officer ensures we balance these priorities.
Throughout 2023, Nest DC re-designed our service delivery model to achieve more efficiency, profitability and strength of reputation. This redesign is complemented with investments in brand strategy, marketing and growth models and a strong vendor partners.
Sales, marketing, communications, operations and finance roll up to the CBO with links to legal and HR and our core service : property management. This executive tracks industry trends in real time and leverages insights to capitalize on growth opportunities and manage risk.
Performance Plan
The Chief Business Officer tends to the fundamentals of the business : systems, company performance, data management and analytics. With a leadership team, you ensure smart growth design and operations and work within EOS (Entrepreneur Operating System) to ensure continuity and accountability across leadership and throughout the organization. We measure progress using EOS models. Those measures are negotiated and agreed upon.
We are ready to grow but, we are measured in our approach. We’ve rushed things before so intentionality is essential. We have every ingredient for success with the right Chief Business Officer.
What is profit for Flock and Nest? Great jobs, local procurement impact, work life balance, justice. Our community is better with us. Plus profit. The Chief Business Officer ensures we balance these priorities.
Throughout 2023, Nest DC re-designed our service delivery model to achieve more efficiency, profitability and strength of reputation. This redesign is complemented with investments in brand strategy, marketing and growth models and a strong vendor partners.
Key Results : By the #’s not just the bird
- Design and execute a dashboard to track progress toward OKR’s as well key organizational metrics : LTCV, CAC, margin, client mix, growth modeling, performance to demographics. Competitor insights
- Portfolio Growth. Support accelerated growth anticipating 25 - 35 NET new properties (doors) monthly. The CBO ensures staffing, systems and resources align with higher client volumes and support CPMO.
- EOS implemented in Q4 of 2024
Key Actions :
People Skills :
Technical Skills :
Experience and Education :
Property management is the core competency and product for Nest DC. We deliver a best in class residential property management and maintenance experience. 2024 begins with a new service design, staffing model and growth goals. The right leadership will leverage this new opportunity to emerge as the leader in regional management firm.
About lisa wise : lisa wise, is an entrepreneur, activist, writer and all around bird lady. Social justice defines her work. She has three decades of experience tending to community and to homes. Her commitment to justice-driven businesses has not only transformed Flock into a respected industry leader but has also led to the creation of birdSEED, a foundation tackling the racial wealth gap.
How to Apply : If you are a dynamic leader who resonates with our mission and brings a background of transformative leadership, please submit your resume and cover letter via the Apply button below.
Flock Family of Companies is an equal opportunity employer, committed to fostering a workplace where passion, performance, and purpose thrive.
Flock Family of Companies is proud to be an equal opportunity employer, fostering an inclusive environment where every team member feels heard, valued, and at home.
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