Manufacturing Technical Service Specialist

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary:

We are currently seeking a highly motivated individual to join our team as a Product and Process Lead. In this role, you will take the lead on medium complexity innovation and renovation projects, as well as optimization and improvement initiatives. These projects may include single recipe development, line extensions, small recipe renovations, and low CAPEX requirements. As a subject matter expert, you will represent our Technical Application Group and transfer your knowledge to our factories. Additionally, you may act as a technical lead when necessary. By collaborating both internally and externally, you will build strong relationships to continuously enhance your technical skills and personal development.

Join our team and be a part of driving innovation and improvement in our organization.

Key Responsibilities:

I&R Projects including Productivity & Consumer Complaints/Strategy and Execution:

• Participate in I2L project teams to contribute to product design and process capability decisions
• Lead factory/project planning discussions to assess risks, utilize Opportunity/Risk mindset, manage changes, review trial requests, and schedule necessary resources.
• Lead factory discussion on current project status and to assist the plant functions in completion of required functional I2L process activities
• Provide Operations insight in discussions on changes affecting the plant processes on assigned projects
• Demonstrate trial and product qualification leadership
• Technical project manager when PM is not assigned leading smaller cross functional teams of <10 people typically at 1 or 2 physical locations.
• Drive Technical Acceptance process on Industrial Trials, First of Code & Second of Code in partnership with MRM, TCU & CTAG Leadership.
• Partner with QA on consumer complaints investigation and support Root Cause Analysis by leveraging expert network (PD, TCU, etc.)

Product Development:

• Incorporate consumer insights into winning product ideas
• Lead the development of products from concept through commercialization to meet Marketing Brief and Nestle requirements
• Ensure product performance at the Factory through trials and qualification process
• Plans for success, anticipating issues and mitigating impact of issues proactively
• Perform all activites with a Safety First mindset and challenge unsafe conditions
• Set SLED study parameters, evaluation process and resolution to non-complaint parameters (stability, nutrional delivery, quality attributes, etc)

Knowledge Transfer:

• Provide working equipment/product knowledge guidance and support to the Factory/R&D/Engineering resources during the development of new technology and processes
• Provide guidance to operations during non-ideal process situations and is involved in the resolution process

Building Capability:

• Represents TAG in general conversations as a subject matter expert on manufacturing finished product
• Participate and/or lead cross-functional teams to address renovation, consumer complaints and productivity opportunities
• Lead or participate in GSTD, may participate in DMAIC and other complex problem solving.

Experience & Education Requirements:

• Minimum of 5 years of experience in product development within the Consumer Packaged Goods industry (food sector preferred).
• Bachelor's Degree in Food Science, Engineering, or a related field.
• Demonstrated knowledge of technical and manufacturing processes.
• Proven ability to achieve results by effectively collaborating with cross-functional teams.
• Strong adaptability and success in a cross-functional team environment.
• Exceptional focus on achieving individual results and meeting deadlines.
• Demonstrated ability to challenge the status quo and drive innovation.
• Participation in consumer research activities such as focus groups, central location tests (CLTs), or other consumer research methods.
• Previous experience in operations or factory settings (in any area).
• GSTD Certification and participation in DMAIC (Define, Measure, Analyze, Improve, Control) methodology.
• Technical project management experience.
• Technical leadership on medium complexity projects.
• Comprehensive understanding of the product development process from concept to commercialization.
• Ability to influence and contribute to R&D-led projects.
• Thorough understanding of Quality By Design principles.

Requisition ID: 337325

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

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