What are the responsibilities and job description for the Customer Account Associate-GCK/Kroger position at Nestlé USA?
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
This is a developmental assignment designed to build the capability to manage an account generally of 18-24 months in duration.
POSITION OVERVIEW:
- Develops actionable insights based upon analyses conducted.
- Leads Category Development for a portion of a large/strategic account.
- Achieves annual sales, trade spend, and 4P objectives for assigned customer and categories.
- Owns responsibility for the Customer Category Business Plan for one or more categories at assigned customer and participates in the customer business planning process. Optimizes customer contribution for selected categories.
PRIMARY RESPONSIBILITIES:
Selling - Customer Presentations
- Develop/customize category plan based selling stories regarding assortment, new items, pricing, promotions, display/merchandising tactics and plans
- Develop customized presentations based upon analyses
- Present plans, recommendations, initiatives to customer to gain approval
Insight Development
- Identify insights and specific opportunities based on analysis of category data
- Provide recommendations to the account team based on analysis and interpretation of sales data
- Assist in development of shopper and store clusters to enhance selling opportunities
- Communicate actionable conclusions based on the results of analyses to customers
- Create Ad-hoc reports designed to interpret results of analyses conducted.
Category Business Planning and Execution
- Participate in the development of Customer Category Business Plan(s) with customer(s).
- Frequently interact with customer personnel to drive the execution of the customer category plan
- Achieve 4P objectives (promotion, new item, merchandising, etc) and goals through the activation of customer category plans
- Track plan progress and conducts periodic reviews with customer and Nestlé partners and make adjustments as necessary
Communication & Coordination
- Responsible for timely and effective communication of customer/category and forecast information
- Collaborate with other account managers to activate scale events
- Actively ensure effective communication with AOC/APC, Logistics, etc.
Commercial Spend Management
- Effectively manage commercial spend to achieve sales volume goals and trade spend goals, including administration, record keeping, tracking and follow-up
- Collaborate with Sales Finance Manager on financial reconciliation on a monthly basis
Other
- Manage the numerous administrative duties required for this role, examples include, but not limited to:
- Attending Team Meetings
- Participating in ad-hoc project requests
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
- College degree preferred or equivalent experience.
- Travel Requirements - National Local responsibility, Minimal travel.
EXPERIENCE:
- Have good working knowledge of Nestlé as well as channel of trade customer base in Grocery, Mass and New Business.
SKILLS:
GENERAL:
- Strong communications skills, both oral and written.
- Strong judgment in decision-making.
- Ability to work with all levels of the organization.
- Possess good problem solving skills.
- Thinks strategically.
- Customer service orientation.
Requisition ID
350544
Additional Field Locations:|||Arlington, VA|||
Additional Field Locations:|||Cincinnati, OH|||
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It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
