What are the responsibilities and job description for the Amazon Customer Facing Manager (Hyrbid) position at Nestle?
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!
Position Summary :
As the Customer Facing Manager, you will be at the forefront of business-to-retail and e-Commerce distribution strategies. Your primary responsibility will be to apply best practices in order to optimize customer service levels while minimizing overall order fulfillment costs. You will drive the implementation of innovative and sustainable operational solutions that give us a clear competitive edge, with a specific focus on developing new distribution methods. In this role you will be responsible for interacting with large retailers such as Amazon.
In this role, you will act as the central point of reference, coordinating efforts among various stakeholders such as Marketing, Sales, Supply Chain, and 3PL. Your aim will be to ensure continuous operational improvement across all areas. Additionally, you will have the opportunity to build and lead a highly motivated and empowered team of three Customer Facing Supply Chain members.
Overall, this position offers a unique opportunity to make a significant impact on our Amazon supply chain operations, while also fostering collaboration and driving excellence within the team.
Key Responsibilities :
Contribute to the Strategy Definition of Customer Facing Supply Chain
- Be active contributor in the Supply Chain Strategy definition indentifying CFSC needs to ensure outstanding Service level to all Amazon business while maximizing cost efficiencies
- Provide insights and recommendation from the CFSC perspective, strategies and plans needed.
- Partner and collaborate in the development of strategies, design and definition of a sustainable distribution network that can adapt to the changes within the retail
- Understands varying business models, what drives growth, costs, cash flow and how cross-functional business decisions impact each other
Define and implement a solid and reliable structure to execute strategy for all Amazon business :
Put in place a structured communication through review meetings (monthly, quarterly)
Cross functional Collaboration and Internal alignment :
Manage & Develop People :
Create alignment, lead by example, promote an open culture and our values in a sustainable way. (Sustain the change)
Experience & Education Requirements :
Theapproximate payrange for this position is $135,000.00 to $155,000.00 . Please note that thepay rangeprovided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestle offers performance-based incentives and acompetitive total rewards package, which includes a401k with company match, healthcare coverage and a broad range ofother benefits. Incentives and / or benefit packages may varydepending on the position. Learn more at About Us |Nestle Careers (nestlejobs.com)
Requisition ID : 330151
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.
Nestle Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. If you require an accommodation in order to view or apply to open position, please dial 711 and provide this number to the operator : 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
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Salary : $135,000 - $155,000