What are the responsibilities and job description for the Data Entry Customer Service position at Net Commesh?
Job Title: Data Entry Customer Service
Location: Austin, TX
Job Type: Full-time
Job Summary:
We are seeking a dedicated and detail-oriented Data Entry Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for performing data entry tasks while also providing exceptional customer service to our clientele. This role requires an individual who can effectively manage time, prioritize tasks, and maintain high levels of accuracy while inputting data into our systems.
Key Responsibilities:
- Accurately enter customer data into the database.
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Verify and correct data discrepancies to maintain data integrity.
- Assist customers with order placements and provide product information.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Perform regular data audits to ensure accuracy and completeness of information.
Qualifications & Skills:
- High school diploma or equivalent; further education is a plus.
- Proven experience in data entry or customer service roles.
- Strong attention to detail and accuracy in data entry tasks.
- Excellent verbal and written communication skills.
- Proficiency in using computer applications, including MS Office and CRM systems.
- Ability to multitask and prioritize effectively in a fast-paced environment.
