Job Title : Analyst 1, Cust Contract Admin
Location : San Diego. CA 92130(Hybrid)
Duration : 12 Months(Contract to hire)
Payrate : - $28-31 / hour on W2
Job Description :
Job is a Hybrid role. In the office Monday, Tuesday, Wednesday & Thursday
MMS Asset Management
Commercial Contracting
- Work hours : 7 : 30-4 : 00 (this is negotiable once they start, depending on traffic)
- 3 Must haves on the resume : Knowledge of Excel, Analytical Skills & Quick Learner
- Contract to Hire
Accountabilities and Essential Responsibilities in this Role
This position oversees the management and analysis of Dispensing assets, quotes, and contracts before and after deal signature, with tasks that ensure correct billing and deal handling, in addition to the tracking of all non-standard customer order credit analysis and release. This position also oversees the administrative tasks needed to verify Equipment Confirmations essential for revenue recognition, accounting, and SOX compliance, as well as the cross functional coordination of the Dispensing Return Material Authorization (RMA) process.
Essential Responsibilities :
Working closely with Sales, Contracts and Implementation / Service teams on pre and post-deal asset / deal change requests for Dispensing Customer OrdersManage incoming Term Begin Date Adjustment requests for strategy, creation, processing and validationProcess and coordinate all Lease Buyout Requests activities – system termination, RMA pick up and Cash ApplicationAnalyze and process all executed Assignment Agreements based on revenue recognition rulesCoordinate post-deal activities and ensure smooth handover with Portfolio team counterparts for successful customer relationship, billing, and collection activitiesReview and release contract Customer Order Credits for complianceManage Cancelled Sales Order requests – escalation for approval, processing of transactionsManage Equipment Confirmation transactions related to revenue recognitionProvide support for all Dispensing RMA requestsManage incoming RMA requests for strategy, creation, processing and validationAnalyze data according to RMA protocol and provide results to SalesCoordinate and create de-implementation timelinesCollaborate with logistics regarding physical pick up of equipmentData Analysis to identify the population of contracts that require manual termination related to returnsEscalate exception return requests for approvalCommunicate and properly set the expectation of when billing will cease for a return orderSupport Field and Logistics with processing Move Forms (Review assets, Ensure site relationship, Submission)Create quotes for reimplementation as needed for movesProcess AssignmentsMaintain current knowledge of Dispensing business strategy and contracting practices, policies and procedures including but not limited to the following :o sales cycle
o installation and applicable implementation procedures
o billing / revenue management
o system and transactional procedures
General understanding of revenue recognition guidelines and accounting principles.Support field team in contract-related items and supporting asset-level analysisAdvise on complex system and deal strategyAim to protect Client interests (margin, risk, policy, etc.), escalating as neededProactively manage and prioritize work within your queue to effectively execute on daily operationsEnsure all cases and credits are completed by end of month deadlinesTrack and report on pending workload cases and credit worklistsParticipate in departmental goal-setting and seeing through to completionParticipate in peer training and peer review activates as neededQualifications / Hard skills
BA / BS required (in lieu of a Bachelor's Degree, minimum seven years' business experience)Minimum 3 years of experience in contracting and / or system and deal analysisGeneral understanding of commercial contract management, including contract strategy development, negotiations, and policy developmentKnowledge of QlikviewKnowledge of SharePointKnowledge of SalesForceKnowledge of ERP and CRM systemsExpert / Advanced Level Excel skillsBasic Microsoft Office skillsWordOutlookOneNoteSoft Skills :
Strong verbal and written communicationAbility to think criticallyAbility to adapt to changeAbility to problem solve with efficiencyStrong organizational and Time Management skillsStrong personal motivational skillsAbility to work with others in a Team environment as well as independentlyAbility to work under pressureStrong work ethicAbility to multi-taskStrong Attention to DetailNet2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Salary : $28 - $31
