What are the responsibilities and job description for the Data entry/ Customer service position at Net2Source Inc.?
Onsite from Day 1 / Omaha, NE, USA
Rate : $15-17/hr.w2
Shift timings:
7:00 AM-3:30 PM, Monday-Friday, with rotating Sundays
Responsibilities
- Manage different sections of Mailroom according to standard guidelines & SOP
- Assist with maintaining client records and confidentiality, as well as, recalling containers for internal and external audits
- Sort, locate, open, inspect and bundle all incoming mail and publications
- Document, process and file all incoming and outgoing mail correspondences
- Distribute all inter-office mail for the facility departments
- Troubleshoot and perform simple preventive maintenance of machines
- Process check handling, deposit and reconciliation according to Company service standards
- Research case numbers for proper handling
- Handle inbound and outbound emails/calls
- Assisted with daily tasks as assigned
- Prioritize, plan and organize tasks and work responsibilities to achieve SLAs
- Comprehend and respond to customer inquiries.
- Identify, research, and resolve problems
- Ability to accurately interpret and compile information from a variety of sources and systems
- Ensure that turnaround time and quality of the work meets Company service standards
- Interact with customer in a respectful and professional manner via email and on calls
- Manage own work in process and support team efforts to ensure that individual, team goals are met
- Should be able to handle basic day to day requirements of excel
Salary : $15 - $17
