What are the responsibilities and job description for the IT Support Engineer position at Net2Source Inc.?
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500 employees globally, with over 30 locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.
Job Title: - IT Support Engineer
Location: Nashville, TN 37203, United States (All 5 days/Week Onsite)
Duration:- 6 Months
Candidate must have experience on Onboarding of New user using active directory and Asset management.
JD:
• Installing and configuring computer hardware, software, peripherals, and networking equipment
• Conduct routine maintenance tasks such as system backups, data recovery, and preventive maintenance
• Create, modify, and delete user accounts as needed, including permissions and access controls
• Resolving issues with internet connectivity, printers, scanners, phones, and other equipment
• Ensure effective escalation management and resolution to all field support issues working with cross-functional teams.
• Deliver and achieve high quality support and service level
• Document and maintain accurate records of incidents and resolutions.
• Assist in the maintenance and support of servers, network switches, and other IT infrastructure.
• Assist other IT teams, acting as the local “hands and eyes” in resolving IT technical issues.
• Manage and resolve incidents reported by users, ensuring minimal downtime and disruption.
• Provide support to end-users, both remotely and on-site, addressing technical problems and answering questions
• Manage and track IT assets, including computers, peripherals, and other equipment.
Regards,
Prashant Singh
Sr. Account Manager - Enterprise Business
Net2Source Inc.
Prashant.singh@net2source.com
Direct # (201) 285-5087 | Board # (201) 340-8700 Ext. 509 | Fax: (201) 221-8131
Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873
LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526
Website: www.net2source.com
Salary : $22 - $23
