What are the responsibilities and job description for the Operations Manager/Desktop Manager position at Net2Source Inc.?
Infrastructure/Operations Manager - Depot Management
Onsite - Moline, IL
Contract
Years of Experience: 10 Years of Experience
Must have done Asset management in Warehouse (laptop, desktop, printers, computer peripherals)
8-10 desktop/technicians guys are working already, they need a manager for them
What are the top 3 skills required for this role?
- Windows and Mac Desktop engineering
- Printer support
- Procurement Management
The associate should have :
- Strategic thinking who can think really being understanding the Depot Mgmt Process and take decisions... example: How to move the concept from Config center to a Depot mgmt space. Improve on current process, direct the team under him (around 10 member teams will work for him).
- He/she can manage the every day transactions to work with different dept, OEM vendors (like Dell, HP, etc) to managing day to day – responsible for running smooth On-boarding & Offboarding of assets (Life Cycle Mgmt)
- Understanding Billing schedule (like how to move / ship 500 machines in big batches from location A to B within US/IOWA/Illinois – example: moving machnes in batches from Moline to Waterloo plant/office) and their schedules and how do that associate take decision
- Recognize areas of Improvement - Process, workflow Flow, technology, how it works in Service Now, etc
