What are the responsibilities and job description for the ServiceDesk Engineer position at Net2Source Inc.?
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500 employees globally, with over 30 locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Position: ServiceDesk Engineer
Location: Onsite - Stevens Point, WI
Type: Long Term Contract
Top Skills
Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.
Equal Employment Opportunity Statement
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Awards And Accolades
Amir Ahmad
Account Manager
Net2Source Inc.
Global HQ Address - 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Fax: (201) 221-8131| Email: amir@net2source.com
Web: www.net2source.com | Social: Facebook | Twitter | LinkedIn
Position: ServiceDesk Engineer
Location: Onsite - Stevens Point, WI
Type: Long Term Contract
Top Skills
- ITIL 4 experience (preferred certified)
- ServiceDesk Engineer - L3
- We are seeking an experienced IT Service Desk Engineer III to join our team on-site at our Stevens Point, WI office.
- The ideal candidate will have 6-8 years of IT Service Desk experience, with a minimum of 5 years and an Associate's degree in Information Technology or equivalent experience.
- This role involves providing complex IT Service Desk support.
- The IT Service Desk Engineer III will serve as the first point of contact for users seeking technical assistance via phone, chat, or the IT Service Desk Portal, troubleshooting issues, performing basic user account administration, and monitoring internal chat resources.
- The engineer will also be responsible for preparing laptop computers and other peripherals for shipment to associates.
- The candidate must possess excellent interpersonal skills, advanced technical issue diagnosis abilities, and a strong understanding of networking principles, client configuration, Active Directory, desktop/laptop hardware, Microsoft Windows OS 10, and mobile device configuration/support (Android & iOS).
- Self-motivation and the ability to work in a fast-paced environment are essential.
- Some travel (less than 10%) to other offices may be required in order to service or transfer equipment.
Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.
Equal Employment Opportunity Statement
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Awards And Accolades
- America's Most Honored Businesses (Top 10%)
- Awarded by USPAAC for Fastest Growing Business in the US
- 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
- Fastest 50 by NJ Biz (2020, 2019, 2020)
- INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
- Top 100 by Dallas Business Journal (2020 and 2019)
- Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
- 2019 Spirit of Alliance Award by Agile1
- 2018 Best of the Best Platinum Award by Agile1
- 2018 TechServe Alliance Excellence Awards Winner
- 2017 Best of the Best Gold Award by Agile1(Act1 Group)
Amir Ahmad
Account Manager
Net2Source Inc.
Global HQ Address - 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Fax: (201) 221-8131| Email: amir@net2source.com
Web: www.net2source.com | Social: Facebook | Twitter | LinkedIn
Salary : $33
