BSS Solution Architect

If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.

What’s in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

Position Summary

Netcracker Technology is looking to hire a BSS Solution Architect, with experience in the full life-cycle for Telco solutions. This role will be the SME representing Netcracker in front of our customers. This position can also assume involvement into solution delivery activities as well as Pre-Sales.

Role And Responsibilities

• Define end-to-end architecture of the Netcracker customer solution.
• Ensure that the selected solution architecture and development approach fit the budget and time constraints.
• Work with multiple Account Executives to support opportunity qualification process
• Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges coupled with NetCracker solution knowledge
• Prepare technical part of response to RFPs and RFIs
• Develop product demonstrations, including specification, testing, and delivery
• Drive the process of delivering high-quality product and architecture presentations and demonstrations
• Demonstrate advanced Netcracker product concepts
• Assist account teams in ensuring customer satisfaction
• Represent NetCracker as a general industry Subject Matter Expert
• Travel to customer sites worldwide
  
  

Required Experience

• 5 years experience working at a Telco or SI vendor with strong technical knowledge on BSS solutions.
• Knowledge in diverse domains of Channels, CRM, Order Entry/CPQ, Product Catalog, Customer Care, Order Management, Provisioning, Resource Management and Billing/Charging/Mediation/Collections systems/solutions/processes for both consumer and complex B2B products & services
• Client Stakeholder management experience.
• Experience in solution delivery for Telecom/Communications Service Provider in one or more combinations of domain areas like CRM, Billing, Order Fulfillment etc.
• Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
• Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
• Business-like presence and ability to interact professionally with customers at all organization levels
• Well-developed knowledge and understanding of the global telecommunications marketplace
  
  

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Connect with us on LinkedIn and stay up to date on our company news.