Field Installation Technician

The Company

Neteera is an employee-owned high-tech company with a vision to improve our healthcare system by introducing transformative new technologies.

Our FDA-cleared solution has the ability to monitor vital signs and behavioral parameters, using a contactless sensor based on high frequency radar. The platform provides an interactive gateway for patient monitoring and alerting to assist in optimized care.

We have deployed tens of thousands of our systems in hundreds of healthcare facilities. We take great pride in improving the lives and outcomes of numerous patients, and we intend to continue enriching our offering and supporting our clients and their patients.

We deploy our solution with a dedicated group of technology and healthcare professionals with a mission to transform patient care and to improve the efficiency of our healthcare system.

We offer a generous compensation and benefits package along with an opportunity to be a stakeholder in one of the fastest growing and successful healthcare technology companies in the remote patient monitoring space.

Overview
We are seeking a skilled Field Installation Technician to join our team and ensure the seamless installation and implementation of our state-of-the-art devices. This is a Contract position, with the opportunity to join the team as a full time employee with benefits. The candidate will be responsible for the efficient and accurate installation of Neteera's contactless vital signs monitors in various healthcare settings. The ideal candidate will have at least 2 years experience as a field technician in the telecom, cable, networking or similar role. An extensive training program is available to properly enable the candidate to perform the installation per Neteera standards.

Responsibilities

• Manage and oversee the installation of Neteera contactless vital signs monitors in long-term care facilities, hospitals, and skilled nursing facilities, providing connectivity to it by using both in-wall or in-raceway install methods.
• Manage the installation vendors for the highest quality installation based on our standards.
• Configure the Neteera device to join the pre-configured wifi network and establish connectivity with our cloud platform, HealthGate.
• Conduct site assessments to determine optimal installation locations and configurations.
• Collaborate with customer staff to understand specific installation requirements and address any technical concerns.
• Perform technical troubleshooting and repairs as needed during and after installation.
• Ensure all installations comply with state and federal regulations and industry standards.
• Maintain detailed records of installations, including site reports and equipment logs.
• Follow safety protocols and adhere to all relevant health and safety guidelines.

Requirements

• At least 2 years experience as a field technician in the cable, telecom, networking or related field.
• Experience managing vendors while assisting them to meet timelines.
• Experience in the installation and maintenance of medical devices in healthcare facilities is preferred.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to travel to various installation sites as required.
• Proficient in basic network troubleshooting using Microsoft Windows-based tools.
• Basic understanding of networking principles and wifi networks.
• Experience with IT infrastructure management and maintenance.
• Ability to analyze technical issues effectively and provide timely resolutions.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Relevant certifications in IT support or networking are advantageous but not mandatory.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Prolonged periods of standing, bending, and working in confined spaces.
• Ability to use hand and power tools.

Job Types: Full-time, Part-time, Contract

Pay: $28.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Compensation Package:

• Employee stock purchase plan
• Performance bonus

Schedule:

• Day shift

Application Question(s):

• Do you have at least 2 years experience as a field technician in the cable, internet, network or telecom field?
• The role is 75% travel. Are you available to travel regularly, with every 4-5 weeks working from home?

Application Question(s):

• Do you have at least 2 years experience as a field technician in the cable, internet, network or telecom field?
• The role is 75% travel. Are you available to travel regularly, with every 4-5 weeks working from home?

Work Location: On the road

Salary : $28 - $32