Demo

Technical Business Analyst

netPolarity, Inc. (Saicon Consultants, Inc.)
San Jose, CA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/9/2025

Looking for those who can work on W2 - No Corp 2 Corp (C2C)|

Job details are Shared below :

Job Title : IT Sr Staff Business Systems Analyst

Location : San Jose, CA (100% onsite)

Job Duration : 3 months of contract, possible CTH

Primary Skills :

  • 10 years of experience in a Business Systems Analyst role, with 3 years’ experience on Salesforce Sales and / or Service Cloud
  • Strong understanding of Salesforce Sales & Service Cloud features
  • Proficient in creating process diagrams, user stories, and functional specifications
  • Bachelor’s degree in Computer Science, Finance, Business, or Technology related field
  • Strong analytical and problem-solving skills, with a focus on driving measurable outcomes
  • Ability to build consensus among cross-functional business stakeholders (at different levels of the organization) on approach and outcomes and help deliver robust, scalable technology solutions.
  • Strong verbal and written communication skills, expertise in managing crucial customer conversations, coupled with strong negotiating and conflict-resolution abilities
  • Results-oriented and self-starter with a desire to learn and continuously augment skills
  • Bachelor’s degree in Computer Science, Finance, Business, or Technology related field

Nice to have :

  • Salesforce Certifications a plus
  • Responsibilities :

  • Cadence IT is seeking a skilled Business System Analyst with a proven history of delivering scalable application solutions on the Salesforce platform. This role requires a deep understanding of sales and support business processes, Salesforce Sales / Service Cloud capabilities, strong analytical and communication skills, and collaboration with customers and technical teams to create unique customer solutions leveraging the full power of the Salesforce platform.
  • Key Responsibilities :
  • Lead dynamic and interactive requirements gathering sessions with cross-functional stakeholders across multiple business groups and guide users toward Out-of-box Salesforce solutions and industry “Best Practices”
  • Adopt a robust analytical approach to evaluate business needs, identify opportunities for improvement, and decompose high-level information into detailed requirements, emphasizing cross-functional inter-dependencies
  • Create and maintain the Functional Specs documentation, including use cases, and work collaboratively with the team to test and deploy the system changes
  • Work with development, design, and QA teams to ensure the business requirements are implemented and validated as per documented specs
  • Monitor Salesforce Service Cloud upgrades and industry trends, recommending best practices and new features to improve efficiency and leverage native functionality as much as possible
  • Develop reports, dashboards, and metrics to provide insights to stakeholders.
  • Qualification :

  • BS or equivalent experience.
  • Please respond at the earliest to speed up the interview process. I will contact you if I need further details.

    Amit Bundele

    Technical Recruiter

    Phone : 669-319-4167

    Email : amitb@saicongroup.com

    San Jose, California

    www.netpolarity.com

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