Demo

Network Support Engineer

netPolarity
Plano, TX Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/17/2025

Looking for those who can work on W2|

Job details are Shared below :

Job Title : Customer Success Engineer - NGFW

Location : Plano, TX (onsite)

Job Duration : 12 m Contract with potential for conversion

Primary Skills :

  • 5 years of experience in, customer operations, customer Success, customer support, or customer professional service, or similar roles
  • Working knowledge of Palo Alto Networks NGFW security platforms
  • Network Security certification from Palo Alto Networks (PCNSA, PCNSE), CISSP, CCNA, CCNP, CCIE, or similar
  • Bachelors or Masters in Engineering
  • Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
  • Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.
  • Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
  • Experience in customer escalations, account management, and project management.
  • Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity

Responsibilities :

  • Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential.
  • Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions.
  • Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.
  • Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.
  • Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans.
  • Qualification :

  • Bachelors or Masters in Engineering.
  • Please respond at the earliest to speed up the interview process. I will contact you if I need further details.

    Amit Bundele

    Technical Recruiter

    Phone : 669-319-4167

    Email : amitb@saicongroup.com

    San Jose, California

    www.netpolarity.com

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