What are the responsibilities and job description for the Assistant Property Manager (KC) position at Netrality Data Centers?
Who We Are
Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.
Netrality offers comprehensive and competitive benefits to our employees, notably:
- Multiple offerings for medical, dental, and vision insurance
- Company-paid life, short- and long-term disability, and AD&D insurance
- Paid parental leave, fertility support, 401k matching
- Employee discount services through our partners savings platform
- $1:$1 company match for all eligible charitable gifts
Who We Need
To support our continued growth, we seek a professional looking to grow their career in the field of Property Management. The Assistant Property Manager is a front facing role supporting the needs of our building tenants and customers. This position offers you the opportunity to use your skills and experience in commercial property management. You will impact virtually all aspects of the applicable Netrality property. The successful team member will leverage their experience to assist with a variety of financial and operational responsibilities, including financial reporting, financial analysis, customer assistance, and contract generation.
Netrality is a close-knit team of A-players. This is an opportunity for the right person to establish efficiencies and best practices that suit the growing needs of Netrality, our customers, and tenants.
Description of Responsibilities
- Hear and resolve matters of issue from tenants and customers
- Manage information flow in a timely and accurate manner
- Order supplies and restock management offices
- Receive and process/code all invoices through company's billing system. Obtain and attach appropriate backup documentation
- Generate all vendor Service Contracts, Addendums, Work Orders and Purchase Orders. Organize and file those documents upon completion
- Ensure company has current/accurate Certificates of Insurance for all Tenants and vendors
- Work with vendors on any outstanding invoices or invoice discrepancies
- Respond to Tenant requests and needs; coordinate efforts with the Operation teams to resolve issues
- Review and execute all Tenant charges, includingadditional billings such as Electric Usage, Cross Connect fees, Smart Hand service fees, Tenant bill backs, etc.
- Assist with Accounts Receivable and Accounts Payable, including collection of rent, accruals, payment of expenses, CAM estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation
- Assist in the preparation of annual budgets, forecasts, monthly reports, and variance reports, including accruals, journal entries, and heavy financial reporting
- Establish and maintain effective working relationships with internal and external tenants and vendors
- Send out Tenant notifications; keep all Tenant lease files and all vendor files current and accurate.
- General office duties including ordering/tracking office supplies, sending overnight shipments, arranging lunches, answering office calls, sorting mail, etc.
- Communicate regularly with management and various business units
- Provide ad-hoc support and complete requests as needed
Position Requirements and Desired Skills
- A minimum of 5 years of experience in commercial property management and also in accounting.
- High school diploma required; bachelors degree strongly preferred
- A strong understanding of financial terms and principles, plus the ability to analyze financial statements
- Considerable knowledge of commercial leases and vendor contracts
- An extensive understanding of commercial real estate terminology
- Work experience in an office environment and knowledgeable of office procedures
- Strong experience with office management systems, MS Office and Excel
- Familiarity with online calendars and cloud systems
- Experience using office equipment, including printers
- Excellent communication skills (via phone, email and in-person)
- Experience exercising discretion and confidentiality with sensitive company information
- Excellent organizational skills with an ability to think proactively and prioritize work
- Be a detail-oriented problem solver, working towards meaningful solutions always
- Experience working independently as well as collaboratively; effectively managing priorities while meeting hard deadlines
- Ability to work cross-functionally with ease
- Thrive in a face-paced environment, managing competing priorities
- Be curious and inquisitive about understanding and improving business processes
- Be a team player with the ability to work and communicate across a variety of business units and management levels
- Self-motivated, initiative taker
- Highest ethical and professional conduct and integrity
- Adhere to all guidelines and expectations set forth in company’s corporate handbook
