What are the responsibilities and job description for the ASM Operations Leader position at NetSPI LLC?

Job Description

NetSPI is the proactive security solution used to discover, prioritize, and remediate security vulnerabilities of the highest importance, so businesses can protect what matters most. NetSPI secures the most trusted brands on Earth through Penetration Testing as a Service (PTaaS), External Attack Surface Management (EASM), Cyber Asset Attack Surface Management (CAASM), and Breach and Attack Simulation (BAS). Leveraging a unique combination of dedicated security experts, intelligent process, and advanced technology, NetSPI brings a proactive approach to cybersecurity with more clarity, speed, and scale than ever after.

NetSPI is on an exciting growth journey as we disrupt and improve the proactive security market. We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com / careers.

We are seeking a skilled and dynamic leader to manage our Cybersecurity Operations Center (SOC) focused on delivering Attack Surface Management (ASM) as a managed service. This role will lead a team of cybersecurity analysts responsible for proactively identifying, triaging, and addressing vulnerabilities and exposures for NetSPI ASM customers. The ideal candidate will bring a strong background in cybersecurity, scaling high performing teams, excellent leadership skills, and a proven ability to enhance operational efficiency while maintaining superior service delivery.

Operations Leadership role responsibilities :

People management :

Inspire and actively lead team daily focusing on positive and proactive internal and external (customer) engagement

Manage ASM Ops team, including regional leads, day to day

Mentor and develop team as a whole, including leads

Ops structure build out / maturation :

Develop capacity / staffing model

Lead development of KPIs to measure success

Establish triage prioritization framework with Support team

Work with leads to develop SOPs (playbook) for key Ops tasks

Work with Services L1 leadership team and other senior leaders to design ASM Ops ExPen delivery model (SOC-like model) and eventually new org structure to support Continuous ASM delivery

On-going operations

Oversee and manage the day-to-day operations of the ASM SOC, ensuring efficient service delivery for Attack Surface Management customers.

Ensure KPI measurement and action by the team on a daily, weekly, monthly cadence

Lead on-going capacity planning for ASM Ops team partnering with NetSPI Finance

Work with leads / ASM Team to manage day to day task load for team

Support customer onboarding / vulnerability triage, as needed

Identify areas for improvement in operations and work with Product team to identify further automation / enhancement of operational capabilities leveraging the platform

Customer Engagement :

Serve as a point of escalation and subject matter expert (SME) for key customers regarding their ASM programs.

Work with customers to capture product related feedback, for communication to NetSPI EASM product managers

Ensure consistent, high-quality communication of vulnerability findings, risks, and remediation recommendations to customers.

Collaborate with customers to understand their unique business environments and tailor ASM services to meet their specific needs.

Training & onboarding :

Lead needed training development and execution for operators / consultants

Lead development of resource onboarding

Support involvement / support :

Lead team in information gathering on ASM / platform-related bug fix

Ensure Ops team is responsive to customer questions around findings, acting with a sense of urgency

Minimum Qualifications

Bachelor’s degree or equivalent experience

10 years of experience within the cybersecurity industry, with at least 3 years in a leadership role

Previous experience in a SOC-like environment

Deep domain knowledge of PTaaS and ASM

Strong technical expertise with the ability to collaborate effectively with both services and engineering teams

Excellent leadership, communication and interpersonal skills

Preferred Qualifications

Demonstrated ability to drive innovation and think strategically

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Apply for this job

Receive alerts for other ASM Operations Leader job openings

ASM Operations Leader

What are the responsibilities and job description for the ASM Operations Leader position at NetSPI LLC?

What is the career path for a ASM Operations Leader?

Job openings at NetSPI LLC

Not the job you're looking for? Here are some other ASM Operations Leader jobs in the Minneapolis, MN area that may be a better fit.

We don't have any other ASM Operations Leader jobs in the Minneapolis, MN area right now.

AI Assistant is available now!