What are the responsibilities and job description for the Salesforce Administrator position at NetSPI LLC?
Job Description
Job Description
NetSPI is the proactive security solution used to discover, prioritize, and remediate security vulnerabilities of the highest importance, so businesses can protect what matters most. NetSPI secures the most trusted brands on Earth through Penetration Testing as a Service (PTaaS), External Attack Surface Management (EASM), Cyber Asset Attack Surface Management (CAASM), and Breach and Attack Simulation (BAS). Leveraging a unique combination of dedicated security experts, intelligent process, and advanced technology, NetSPI brings a proactive approach to cybersecurity with more clarity, speed, and scale than ever after.
NetSPI is on an exciting growth journey as we disrupt and improve the proactive security market. We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com / careers.
Join the mission as Salesforce Administrator specializing in business and systems analysis. In this role, you will be responsible for a wide array of aspects around our mature implementation of Salesforce. Monitoring the data interchange from systems into and out of Salesforce, managing user creation and deactivation, performing user permission audits, and supporting Salesforce users through design and implementation of case tracking are just a few real-world examples of work. We are looking for a highly talented and energetic admin to join our Business Systems team!
Responsibilities :
- Design, implement, and maintain an internal ticketing system within Salesforce.
- Triage, resolve, and provide support for issues reported from Salesforce users.
- Work with business leaders to develop data health, retention and storage policies.
- Assist in oversight of user setup, licenses, roles, profiles and permissions.
- Periodic audits of existing profiles, groups and users to meet security standards.
- Liaison with the IT team to ensure all security policy and protocols are being followed.
- Develop and maintain documentation of configurations, processes, and best practices.
- Manage, prioritize and perform work from concept to completion in an agile framework.
- Participate in change management activities (UAT, training, communications, business readiness, etc.) supporting program rollouts in partnership with Sales Operations and other business operation teams.
Minimum Qualifications :
Preferred Qualifications :
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
