What are the responsibilities and job description for the Solution Engineer position at Netsync Network Solutions?
Detailed Description
Align with customers, partners, and internal teams. creating solutions to drive business value.
Duties / Behaviors
Assist in the design of networking and mobility solutions to fix a diverse range business problems for variety of customer verticals, using the best technology solutions to meet specific business needs
Assist Solution Architects in the business development life cycle to identify and qualify current networking and mobility offerings and validate emerging product offerings
Become the customer's trusted technical advisor on projects for smaller accounts, and establish relationship with customer independent of the account manager
Maintain a professional demeanor when dealing with customer; interact at all levels within the customer organization
Discuss customer business goals, and provide evaluation and direction in both operational processes and technical architectures
Write proposals, reports, and general project documentation
Development of level of effort and cost estimations for completion of product solutions
Development of Statement of Work documentation for the completion of product solutions
Education :
Bachelor's degree or equivalent in related field experience
Experience :
3 years network or mobility design and / or implementation experience and customer facing solution-based selling.
Proven work experience dealing with major customer accounts.
Technical Skills :
Knowledge of core technology services and design of the most core networking solutions across a broad range of customer verticals
Strong network protocols and design
Broad-based technology understanding and competence in multiple technologies and solutions
Professional Skills :
Ability to apply knowledge of sales strategies in behavior and communications throughout the duration of the sales cycle
Ability to work in complex situations and implement more creative solutions into their designs, and to proactively solve problems and suggest solutions
Ability to integrate all business processes to optimize opportunity, profitability, and productivity
Ability to present networking solutions to a variety of technical and nontechnical audiences
Ability to listen and communicate orally and in writing to technical, nontechnical, and executive customer contacts
Strong ability to write proposals, and create of proposal templates and best practices
Ability to interact across a broader range of customer contacts, and to guide other employees with their customer interactions
Strong understanding of business principles, key drivers, and business models
Keep a pulse on the job market with advanced job matching technology.
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