What are the responsibilities and job description for the L2 NOC Security Engineer position at NETSYNC?
About Us
We are a leading provider of network security solutions, offering managed services and operational support for a diverse range of enterprise clients. Our Network Operations Center (NOC) team plays a critical role in ensuring the security, performance, and reliability of our customers' IT infrastructure. We are looking for a highly skilled NOC Security Engineer to join our team and help enhance the security posture of our customers’ networks.
Position Summary
The NOC Security Engineer is responsible for monitoring, managing, and maintaining the security aspects of our customers’ networks. This includes real-time monitoring of security systems, responding to incidents, analyzing logs, and collaborating with internal teams to ensure security vulnerabilities are identified and mitigated. The ideal candidate will have a strong background in network security, Cisco Identity Services Engine (ISE), and NOC operations.
Key Responsibilities
24/7/365 NOC environment, with shift-based scheduling.
Availability for on-call support, including nights, weekends, and holidays.
#ZR
We are a leading provider of network security solutions, offering managed services and operational support for a diverse range of enterprise clients. Our Network Operations Center (NOC) team plays a critical role in ensuring the security, performance, and reliability of our customers' IT infrastructure. We are looking for a highly skilled NOC Security Engineer to join our team and help enhance the security posture of our customers’ networks.
Position Summary
The NOC Security Engineer is responsible for monitoring, managing, and maintaining the security aspects of our customers’ networks. This includes real-time monitoring of security systems, responding to incidents, analyzing logs, and collaborating with internal teams to ensure security vulnerabilities are identified and mitigated. The ideal candidate will have a strong background in network security, Cisco Identity Services Engine (ISE), and NOC operations.
Key Responsibilities
- Monitor and manage security alerts, events, and incidents within the NOC.
- Perform proactive network and security monitoring to identify and mitigate potential risks or security breaches.
- Configure, maintain, and troubleshoot Cisco Identity Services Engine (ISE) deployments.
- Provide support for identity and access management systems, including authentication, authorization, and accounting (AAA) services.
- Conduct regular vulnerability assessments and respond to security incidents by following standard operating procedures.
- Collaborate with other teams (e.g., Network Operations, Systems Engineering, Incident Response) to troubleshoot and resolve complex security-related issues.
- Maintain and update network security policies, procedures, and documentation in accordance with best practices.
- Assist in the development of security monitoring strategies and improvements to existing security tools and processes.
- Generate reports on security incidents and perform root cause analysis.
- Ensure that customer environments adhere to security standards and compliance requirements (e.g., PCI-DSS, HIPAA, GDPR).
- Respond to customer inquiries and security-related incidents in a timely and professional manner.
- Stay current with industry trends, emerging threats, and best practices in cybersecurity.
- Bachelor’s degree in information technology, Cybersecurity, or related field, or equivalent work experience.
- Proficiency in solutions from key industry vendors, including Cisco (Catalyst/Nexus switches, ISE, Meraki), F5 (BIG-IP, load balancing), Palo Alto (firewalls, security appliances), and Meraki (wireless networking, security appliance).
- 3 years of experience in a NOC or security engineering role.
- Strong hands-on experience with Cisco ISE, including configuring and troubleshooting policies, profiles, and network access control (NAC).
- Knowledge of network security technologies and best practices (e.g., firewalls, VPNs, IDS/IPS, endpoint security).
- Experience with security monitoring tools, SIEM platforms, and log analysis.
- Familiarity with security protocols, including RADIUS, TACACS , 802.1X, and VPN technologies.
- Solid understanding of networking concepts (e.g., TCP/IP, DNS, HTTP, VPNs, LAN/WAN).
- Experience with ticketing and monitoring systems, such as Fresh works and Logic Monitor.
- Strong problem-solving skills and ability to troubleshoot complex security issues.
- Ability to work independently and as part of a collaborative team.
- Excellent communication skills (both written and verbal) to effectively interact with technical and non-technical stakeholders.
- Cisco Certified Network Professional (CCNP) or Cisco Certified CyberOps Associate.
- Experience with threat hunting, incident response, and forensics.
- Familiarity with cloud security platforms (e.g., AWS, Azure) and hybrid network environments.
- Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, CIS).
- Experience with scripting languages (e.g., Python, PowerShell) for automating security tasks.
24/7/365 NOC environment, with shift-based scheduling.
Availability for on-call support, including nights, weekends, and holidays.
#ZR