What are the responsibilities and job description for the Document Processor position at NetVendor?
NetVendor
NetVendor is dedicated to leveraging the power of online technology to revolutionize the property management and vendor credentialing process. Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors, and contractors be more efficient in every step of the compliance and credentialing process. With our fully digital property maintenance platform, NetVendor Maintenance, PMCs can streamline their entire maintenance workflow while gaining vital insights to improve their processes.
About the job
The Document Processor role is responsible for reviewing, processing, and verifying critical documents required by management companies, including insurance certificates, bonds, and licenses. They work closely with agents, vendors, property managers, customer service representatives, and account managers to ensure timely and accurate document handling. This ideal candidate will thrive in a fast-paced environment and be committed to delivering high-quality results that support our partners.
Responsibilities
- Efficiently process documents that are received in a timely manner.
- Use Optical Character Recognition (OCR) software to verify and process insurance documents.
- Collaborate with agents, vendors, property managers, customer service representatives and account managers to resolve document-related issues.
- Adapt to evolving document processing needs and assist with additional responsibilities as assigned.
Qualifications
- Attention to Detail: Ability to identify errors and discrepancies in documents, ensuring precision and accuracy.
- Strong Communication Skills: Excellent written communication for effective interaction with internal teams and external partners.
- Organized & Efficient: Able to manage multiple tasks and projects concurrently, ensuring deadlines are met.
- Technical Proficiency: Basic computer skills, including familiarity with keyboarding, 5-key pad, and Adobe applications. Experience with Optical Character Recognition (OCR) programs is a plus.
- Teamwork & Independence: Able to work both collaboratively in a team environment and independently with minimal supervision.
- Repetitive Task Handling: Comfort and consistency in performing repetitive tasks without compromising quality.
- Preferred Knowledge: Basic understanding of insurance documentation is preferred, but not required. Willingness to learn is essential.
Education/Experience
- Highschool Diploma or GED
- 1-2 years of previous work experience
NetVendor’s Benefits Package
- Medical Insurance including HSA Option
- Dental Insurance
- Vision Insurance
- Free STD & LTD Insurance
- Free Basic Life Insurance
- Paid Time Off
- 7 paid holidays per year
- Maternity Leave
- 401(k) with company match
- Employee Assistance Program
