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Access Center Manager (LMSW, LP, LPC) (25-10)

Network 180
Grand Rapids, MI Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/25/2025

Position: Access Services Manager

Req.#: 25-10
FTE : Full-time
Unit : MPP
Department/Location: Access Services Department
Wage Range: $68,667 - $96,134 annual salary (salary offer commensurate with experience). Comprehensive benefits package.
Additional Compensation:

Access Services Manager
Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the public community behavioral health organization responsible for the delivery of mental health, substance abuse disorder, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
We are seeking an Access Services Manager to be assigned to front door operations, providing direction and overseeing flow of the initial client touchpoints in the Access Center, which includes but is not limited to, welcoming staff, security, front door clinical staff, and per diem clinical staff. This position will provide operational oversight, process improvement, clinical leadership and expertise, supervise assigned staff, and provide consultation to clinicians and providers to assure appropriate levels of care and access to necessary services.
To ensure access to Mental Health, Substance Abuse, Developmental Disability and Access Line services, the Access Services Manager will participate in the development of plans and strategies to increase the efficiency and effectiveness of Access Center services with other organizational leadership team members.
This is a full-time position, Monday to Friday from 9 am to 5 pm. This position requires participation in the on-call manager rotation schedule.
Network180 has made the safety of our employees a priority. We provide Personal Protection Equipment to our employees and thorough safety and cleaning protocols are in place. Job interviews are being conducted virtually and in person.
MINIMUM QUALIFICATIONS:
  • Master’s degree in Social Work, Psychology, Counseling or Counseling Psychology.
  • Fully Licensed in the State of Michigan as a Master Social Worker, Professional Counselor, or Psychologist.
  • At least two years of post-Master’s degree experience in delivery of behavioral health services.
  • Knowledge of crisis intervention and treatment methodology.
  • Possession of a valid driver’s license and access to reliable transportation for job related use.
  • Computer skills, including use of Microsoft Office programs and telehealth.
PREFERRED QUALIFICATIONS:
  • Fully Licensed in the State of Michigan as a Master Social Worker (LMSW) preferred
  • MCBAP, CAADC certification preferred
  • Two years’ supervisory experience preferred
  • Two years minimum of outpatient therapy preferred
  • Knowledge and practice of DBT, CBT
  • Knowledge and work in an CMH Access Center
  • Lived experiences with mental illness/developmental disabilities/substance use disorders valued
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.
For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until the position is filled . Network180 is an Equal Opportunity Employer. Network180 participates on E-Verify.
Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org .
We are committed to attracting a diverse and talented work force to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Salary : $68,667 - $96,134

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