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Assoc. Director of Utilization Management and Care Coordination

Network 180
Grand Rapids, MI Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/29/2025
Position : Associate Director of Utilization Management and Care Coordination
Req.# : 25-50
FTE : Full-time, Exempt
Unit : MPP
Department/Location : Utilization Management
Compensation : $75,533 – $105,747 Offer rate commensurate with experience. Comprehensive benefits package
Associate Director of Utilization Management and Care Coordination
Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
We are seeking an Associate Director of Utilization Management and Care Coordination to provide direct cross-population utilization management for identified services which leads to cost-effective quality outcomes, informed providers, accurate claims payment, fair conflict resolution, and meaningful continuous dialogue with internal and external stakeholders. This position requires direct care coordination efforts across populations to ensure services are coordinated among individuals’ cross-system providers.
This position is Monday through Friday, 8:00 am to 5:00 pm. This assignment is hybrid with both remote and in-person responsibilities.

Network180 has made the safety of our employees a priority. We provide Personal Protective Equipment to our employees and thorough safety and cleaning protocols are in place. Job interviews are being conducted in person or via the internet.
MINIMUM QUALIFICATIONS:
  • Master’s degree in Social Work, Psychology, Counseling, Marriage and Family Therapy, or Nursing.
  • Licensed Master of Social Work, Limited Licensed Psychologist, Licensed Professional Counselor, Licensed Marriage and Family Therapist, or Registered Nurse.
  • At least five years of progressively more responsible clinical experience in delivery of behavioral health services.
  • At least two years of supervisory experience.
  • Demonstrated knowledge of managed care and utilization management practices.
  • Experience in performing utilization review and/or providing clinical services in an intensive treatment setting.
  • Thorough working knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
  • Knowledge of trauma-informed theories, principles, and practices.
  • Thorough working knowledge of professional ethics and standards of practice.
  • Possession of a valid driver’s license and access to reliable transportation for job related use.
  • Excellent communication skills, both verbal and written.
  • Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.
  • Computer skills including word processing, spreadsheets, email, database management, and data entry skills.
PREFERRED QUALIFICATIONS:
  • At least eight years of progressively more responsible clinical experience in delivery of behavioral health services.
  • Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.
For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until position has been filled . Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.
Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org .
We are committed to attracting a diverse and talented work force to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Salary : $75,533 - $105,747

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