What are the responsibilities and job description for the Director of Quality, Compliance and Risk Management (25-23) position at Network 180?
Position : Director of Quality, Compliance, and Risk Management
Req.# : 25-23
FTE : Exempt, Full-time
Unit : MPP
Department/Location : Quality/PI Auditing and Compliance Department
Wage Range : $95,550 - $133,770. Offer rate is commensurate with experience. Comprehensive benefits package.
Director of Quality, Compliance and Risk Management
Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
We are seeking a Director of Quality, Compliance, and Risk Management to provide leadership of the Quality, Compliance and Risk Management department that manages organizational risk and ensures quality outcomes of service delivery; compliance with federal, state and local regulations; and accreditation.
This position is full-time, exempt from Monday through Friday, during office business hours. A flexible hybrid working arrangement is available for this position. The employee may perform work from a home office or work site during regular business hours.
Network180 has made the safety of our employees a priority. We provide Personal Protection Equipment to our employees and thorough safety and cleaning protocols are in place. Job interviews are being conducted in person or via the internet.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Healthcare Administration, Public Administration, Law, Business Administration, Human Services, Nursing or related field.
- At least seven years of progressively more responsible experience in compliance, risk management, quality, or a related area within a behavioral health, healthcare, or public health setting.
- Demonstrated leadership skills and experience.
- Strong knowledge of state and federal regulations governing behavioral health services, including Medicaid, HIPAA, and Joint Commission or CARF accreditation standards.
- Demonstrated ability to lead quality assurance and performance improvement programs in a complex, regulated environment.
- Knowledge of risk management principles, including incident reporting, root cause analysis, and corrective action planning.
- Experience developing and overseeing compliance programs, including auditing, reporting, and policy development.
- Ability to analyze data and implement evidence-based practices to improve service quality and outcomes.
- Strong interpersonal, leadership, and communication skills to engage and train diverse stakeholders, including executives, clinical staff, and external regulatory agencies.
- Proven ability to work effectively in an uncertain and rapidly changing regulatory and operational environment.
- Experience accurately interpreting and analyzing regulations, policies, and technical procedures, government regulations, policy, and data.
- Excellent analytical and problem-solving skills.
- Ability to manage multiple projects simultaneously, prioritize tasks and manage time in an effective and efficient manner.
- Proficiency in Microsoft software, including Excel, Word, Outlook, SharePoint, and other relevant applications.
- Possession of a valid driver’s license and access to reliable transportation for job-related use. Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.
PREFERRED QUALIFICATIONS:
- Master’s degree.
- Paralegal or law degree. Lived experiences with mental illness, developmental disabilities, and/or substance use disorders valued
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.
For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until position has been filled . Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.
Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org .
We are committed to attracting a diverse and talented workforce to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $95,550 - $133,770
