What are the responsibilities and job description for the System Support Specialist position at Network Architects?
**Please read the full job description if you want to apply, applicants who do not complete the required steps will not be considered.**
Exciting IT Firm with multiple positions for Desktop Support Specialist!
We are a local IT firm located in the Kirkland area and have been in business for over 19yrs. We are rapidly growing and as such we have a need for numerous IT positions, if you have an IT background we are interested in hearing from you!
Our team of professionals is young, energetic, fun, and loves the IT industry. The most important quality we are looking for is a positive attitude along with a fun attitude towards IT. Our business operates as an MSP (Managed Service Provider), which means that we provide and manage IT services for our clients. These services include areas such as monitoring, reporting, maintenance, remote support, hardware upgrades, networking, and more. Because of the unique nature of our clients we are looking for a variety of people to help us assist our clients.
- Maintain Windows server infrastructure, including backups, OS/firmware patching, and monitoring performance
- Maintain network LAN/WAN infrastructures and monitoring performance
- Maintain AD environment in our network and on subscribed services
- Perform day-to-day support activities to maintain employee systems: telephony, desktop, and network access
- Procure and deploy new software and hardware as needed
- Maintain software licensing, as well as a license library to track available and used resources
- Train employees in the use of software and hardware as needed
- Provide clear and calm support in the event of an emergency
- Stay current on emerging technology, and be able to provide recommendations for future technology investments
- Interact with employees to understand the way they perform work, and seek creative ways to improve our workflows with technology
The ideal candidates will have some experience working with the following systems:
-Server 2012, 2016, 2019
- Active Directory
- Exchange
- Remote Desktop
- Office 365
- VPN
- Software Upgrades
-Network Backups
- Ticketing System (ConnectWise, etc.),
N-able monitoring, Datto Backup
- Great attention to detail and documentation
- Local to the Eastside or greater Seattle area
If you feel you fit the role as a polished IT professional please submit a resume for consideration, please note ONLY applicants living in the greater Bellevue/Seattle/Puget Sound area will be considered.
Along with your resume please answer the following questions:
- Is there anything in your background that would prevent you from passing a background check?
- Please state your previous salary and desired salary if offered a position?
- Do you have a car or some method of reliable transportation?
- If offered a position what is your timeframe before you could begin new employment?
- What do you bring to the organization that we should know that make you an ideal applicant?
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $50,000 - $85,000
