What are the responsibilities and job description for the Donor Family Support Coordinator / Family Services - Huntington, WV position at Network For Hope (NFH)?
Job Description
Job Description
At Network for Hope (NFH) , we understand that in moments of grief, a gentle, understanding approach can make a profound impact. As a Family Support Coordinator (FSC) , you will play an essential role in guiding families through the delicate process of organ, tissue, and eye donation. Through your support, you will be instrumental in helping families make informed decisions, offering compassion and understanding every step of the way.
Key Responsibilities :
Referral Management
- Respond independently to hospital referrals within designated timelines, ensuring timely communication.
- Report relevant patient information to the Administrator on Call (AOC) for further coordination.
- Confirm donor eligibility in collaboration with the AOC.
- Collaborate with the healthcare team to assess the readiness of the legal next of kin or family for donation conversations.
Donation Conversation
Donor Family Management
Family Support
Documentation
Other Duties
Qualifications
Education : College degree (Associate or Bachelor's level) in allied health, education, business, sales or marketing, pastoral care, psychology or related field required. Extensive experience and healthcare certifications may substitute for education requirements and will be reviewed on a case-by-case basis.
Experience : Experience in marketing, communication, teaching, health care, counseling, pastoral career other public service-related required. Hospice care, bereavement counseling, pastoral counseling, social work, organ or tissue donation and other helping professions are examples of the training and experience relevant to this position.
Licensure, Certification, and / or Registration : N / A
Why Join Us?
At Network for Hope , we believe in the power of compassion and the critical role of family support in the organ donation process. As a Family Support Coordinator , you will be at the heart of this mission, offering comfort and clarity to families in their most vulnerable moments.
About Us
Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. We work tirelessly to provide exceptional care to our donor families, facilitate organ and tissue recovery, and educate the communities we serve. The dynamic field of organ and tissue donation offers exciting and rewarding employment opportunities for those looking to make a meaningful difference in others' lives.
Benefits
Network for Hope offers comprehensive benefits, including health, dental, and vision insurance, paid time off, 401K, life and disability insurance, pet insurance discounts, and wellness programs like Calm. We also provide education reimbursement, flexible schedules, and on-the-job training to support personal and professional growth.
To learn more about NFH, please visit our website at http : / / www.networkforhope.org.
Network for Hope is an Equal Opportunity Employer and a participant of E-Verify.
