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Organ Services Educator - Cincinnati, OH

Network For Hope (NFH)
Cincinnati, OH Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

At Network for Hope (NFH), we understand that education and training play a crucial role in the success of our organ recovery efforts. As an Organ Services Educator , you will be the subject matter expert responsible for the training, development, and ongoing support of our Organ Recovery Coordinators (ORCs). Through your guidance, you will ensure that all team members are equipped with the knowledge, skills, and support needed to excel in their roles, while also meeting regulatory and NFH expectations.

Key Responsibilities :

Training & Education Development

  • Collaborate with Organ / Clinical leadership and the Education & Development (E&D) Manager to design and deliver comprehensive training programs for new ORC staff, including onboarding, certification preparation, and continuous education.
  • Keep training materials current by regularly updating them to reflect the latest policies, procedures, and best practices.
  • Facilitate both in-field and classroom training sessions, utilizing hands-on simulation and virtual environments where applicable.
  • Ensure that new ORC team members are exposed to both practical fieldwork and classroom learning for a well-rounded training experience.

Competency Assessment

  • Assess the competencies of ORC team members throughout their orientation process, ensuring that they meet the essential job requirements before being released from training.
  • Provide ongoing evaluations and feedback to ORCs, identifying strengths and areas for improvement.
  • Collaborate with the Clinical Operations Leadership and E&D Manager to develop and administer competency assessments, ensuring compliance with NFH SOPs and regulatory standards (CMS, OPTN).
  • Ensure that new ORC team members demonstrate competence in clinical skills and meet performance expectations before they complete their orientation period.
  • Documentation & Process Improvement

  • Maintain accurate records of training progress, including sign-offs for clinical skills and other key milestones, through the learning management system.
  • Ensure that departmental documentation is of the highest standard, minimizing errors and promoting best practices.
  • Participate in process improvement projects, contributing insights to enhance the effectiveness of training and development programs.
  • Ongoing Support & Communication

  • Act as a primary point of contact for ORC team members, offering coaching and feedback to ensure continuous improvement.
  • Serve as a liaison between the Education & Development Department and Organ / Clinical Department to facilitate training activities and address staff needs.
  • Provide timely feedback and updates to Clinical Operations Leadership and the E&D Manager regarding the progress and performance of ORCs.
  • Participate in regular check-ins (30 / 60 / 90 days) to monitor progress and offer additional support where needed.
  • Preceptor Program Management

  • Oversee the preceptor program, including the selection, training, and evaluation of preceptors who will guide new ORC staff through the orientation process.
  • Ensure that preceptors are equipped with the necessary resources and ongoing education to support their roles effectively.
  • Qualifications :

    Education : Bachelor's Degree in Nursing, Healthcare or related field, or equivalent combination of education, training, and / or work experience in a clinical setting required.

    Experience : Two years of critical care experience in healthcare required. Minimum 18 months experience as an Organ Recovery Coordinator required. Experience in a similar role responsible for donor management, allocation, and organ recovery management will be reviewed and considered on a case-by-case basis. Previous experience as educator or conducting instructor-led clinical based training including designing materials preferred.

    Licensure, Certification, and / or Registration : Certified Procurement Transplant Coordinator (CPTC) required

    Why Join Us?

    At Network for Hope, we believe in the power of education and training to foster excellence in organ recovery services. As an Organ Services Educator, you will be at the forefront of shaping a well-trained, highly competent team that upholds NFH's mission and values. Join us in making a lasting impact on both our team members and the patients we serve.

    About Us

    Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. We work tirelessly to provide exceptional care to our donor families, facilitate organ and tissue recovery, and educate the communities we serve. The dynamic field of organ and tissue donation offers exciting and rewarding employment opportunities for those looking to make a meaningful difference in others' lives.

    Benefits

    Network for Hope offers comprehensive benefits, including health, dental, and vision insurance, paid time off, 401K, life and disability insurance, pet insurance discounts, and wellness programs like Calm. We also provide education reimbursement, flexible schedules, and on-the-job training to support personal and professional growth.

    To learn more about NFH, please visit our website at http : / / www.networkforhope.org.

    Network for Hope is an Equal Opportunity Employer and a participant of E-Verify.

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