What are the responsibilities and job description for the Learning And Development Specialist position at Network Health WI?
The Learning and Development Specialist collaborates with the learning and development team, department leadership, Network Health Human Resources, and Network Health leaders and employees to assess initial and on-going learning and development needs as well as design, implement and evaluate approaches to meet those needs.
Job Responsibilities:
- Demonstrate commitment and behavior aligned with the philosophy, mission, values and vision of Network Health
- Appropriately apply all organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policies
- Use accepted training principles to track and develop new training methods and techniques.
- Assist department leadership with the creation and execution of an annual training schedule.
- Deliver structured learning sessions in a variety of settings including classroom and web-ex.
- Assess and monitor learner satisfaction and comprehension through the use of survey tools; review results on a regular basis and make adjustments as necessary to the training material. Use observational skills to assess the employee understanding and progress during trainings.
- Assist the department leadership to identify learning and development needs; support department leadership in building SME training capacity
- Continually measure the effectiveness of trainings, methods and materials through the use of pre and post assessment tools
- Work collaboratively with Human Resources, Internal Communications and Marketing to ensure communication and learning tools are consistent with brand design and Network Health culture
- Participate in the educational components of corporate events such as Take Your Child to Work day etc.
- Maintain a culture colleague program that engages new employees and promotes the culture of Network Health; regularly measure participant satisfaction; continually revise the program based on survey feedback.
- Perform other projects and duties as assigned
Job Requirements:
- Associate degree or four years of training experience required
- Bachelor’s degree in teaching related field preferred
- At least one year previous instruction or training experience required
- Experience with adult instructional and learning theory and principles required
Job Skills:
- Ability to assist in the development, design and delivery of innovative learning and development programs that support the mission, vision, values and culture of Network Health and the personal and professional skills to achieve corporate goals
- Ability to use a variety of adult learning and training concepts and principles
- Excellent one-on-one and group presentation and facilitation skills.
- Strong interpersonal skills as well as the ability to build effective working relationships.
- Must be self-motivated and possess critical thinking and problem solving skills
- Ability to present complex information to a variety of audiences.
- Ability to maintain positive and upbeat attitude.
- Ability to adhere to a strict code of confidentiality.
- Ability to multi-task and use time effectively.
- Intermediate skill with Microsoft Office products/applications and ability to learn other software quickly.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce.