What are the responsibilities and job description for the Microsoft 365 Engineer position at Network Synergy?
About Network Synergy:
Network Synergy has been serving the Connecticut area since 1988, providing
IT Support to small and medium-sized businesses including Infrastructure
and Data Center Hosting, Security and Managed Services, Cloud, Help Desk
and Consulting Services. We’re in business to help other businesses grow
and move forward. Our core values are Accountability, Teamwork, Partnership,
Evolution and Positivity. We are looking for employees who meet these
values, can make meaningful contributions to our team and are looking to
grow with us.
We operate in a fast paced, energetic environment and our team members
are exposed to multiple technology platforms due to our wide variety of
customers and industries.
Role and Responsibilities:
- Microsoft 365 Management: Oversee the implementation,
configuration, and administration of Microsoft 365 services including
Exchange Online, SharePoint, OneDrive, Teams, and Azure AD.
- Deployment and Migration: Plan and execute migration projects
to Microsoft 365, ensuring smooth transition from on-premises
environments (e.g., Exchange Server, SharePoint) to the cloud.
- Azure AD & Identity Management: Implement and manage Azure
Active Directory, ensuring seamless integration with existing systems
and supporting advanced identity management features like
Conditional Access and Multi-Factor Authentication (MFA).
- Security & Compliance: Ensure compliance with security standards by
configuring Data Loss Prevention (DLP), Conditional Access policies,
and maintaining retention and eDiscovery policies. Implement
Microsoft Defender and security best practices to safeguard data.
- Intune and Endpoint Management: Deploy and manage devices
through Microsoft Intune, ensuring security policies are enforced,
applications are deployed, and devices are maintained with updates.
- Automation & Scripting: Use PowerShell to automate repetitive tasks,
enhance service delivery, and implement custom scripts for advanced
system configurations.
- User Support & Troubleshooting: Provide second/third-level support
for Microsoft 365-related issues, including mail flow, authentication,
and service integration problems.
- Documentation: Maintain thorough documentation of system
configurations, procedures, and any updates or changes made to the
environment.
- Collaboration & Communication: Work closely with cross-functional
teams to ensure seamless adoption and utilization of Microsoft 365
tools for communication and collaboration.
- Training & Best Practices: Provide training to staff on Microsoft 365
best practices and new features to maximize productivity and security.
Qualifications:
- Proven experience as a Microsoft 365 Engineer or related role.
- Strong knowledge of Microsoft 365 services and Azure Active Directory.
- Experience with Microsoft Intune, Exchange Online, SharePoint, and
Teams.
- Proficient in PowerShell scripting and automation.
- Strong understanding of security protocols, including MFA,
Conditional Access, and DLP policies.
- Experience with migration projects from on-premises to Microsoft
365 cloud environments.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to
explain technical concepts to non-technical users.
- Microsoft 365 and Azure certifications are a plus.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance