Microsoft 365 Engineer

About Network Synergy:

Network Synergy has been serving the Connecticut area since 1988, providing

IT Support to small and medium-sized businesses including Infrastructure

and Data Center Hosting, Security and Managed Services, Cloud, Help Desk

and Consulting Services. We’re in business to help other businesses grow

and move forward. Our core values are Accountability, Teamwork, Partnership,

Evolution and Positivity. We are looking for employees who meet these

values, can make meaningful contributions to our team and are looking to

grow with us.

We operate in a fast paced, energetic environment and our team members

are exposed to multiple technology platforms due to our wide variety of

customers and industries.

Role and Responsibilities:

• Microsoft 365 Management: Oversee the implementation,

configuration, and administration of Microsoft 365 services including

Exchange Online, SharePoint, OneDrive, Teams, and Azure AD.

• Deployment and Migration: Plan and execute migration projects

to Microsoft 365, ensuring smooth transition from on-premises

environments (e.g., Exchange Server, SharePoint) to the cloud.

• Azure AD & Identity Management: Implement and manage Azure

Active Directory, ensuring seamless integration with existing systems

and supporting advanced identity management features like

Conditional Access and Multi-Factor Authentication (MFA).

• Security & Compliance: Ensure compliance with security standards by

configuring Data Loss Prevention (DLP), Conditional Access policies,

and maintaining retention and eDiscovery policies. Implement

Microsoft Defender and security best practices to safeguard data.

• Intune and Endpoint Management: Deploy and manage devices

through Microsoft Intune, ensuring security policies are enforced,

applications are deployed, and devices are maintained with updates.

• Automation & Scripting: Use PowerShell to automate repetitive tasks,

enhance service delivery, and implement custom scripts for advanced

system configurations.

• User Support & Troubleshooting: Provide second/third-level support

for Microsoft 365-related issues, including mail flow, authentication,

and service integration problems.

• Documentation: Maintain thorough documentation of system

configurations, procedures, and any updates or changes made to the

environment.

• Collaboration & Communication: Work closely with cross-functional

teams to ensure seamless adoption and utilization of Microsoft 365

tools for communication and collaboration.

• Training & Best Practices: Provide training to staff on Microsoft 365

best practices and new features to maximize productivity and security.

Qualifications:

• Proven experience as a Microsoft 365 Engineer or related role.
• Strong knowledge of Microsoft 365 services and Azure Active Directory.
• Experience with Microsoft Intune, Exchange Online, SharePoint, and

Teams.

• Proficient in PowerShell scripting and automation.
• Strong understanding of security protocols, including MFA,

Conditional Access, and DLP policies.

• Experience with migration projects from on-premises to Microsoft

365 cloud environments.

• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to

explain technical concepts to non-technical users.

• Microsoft 365 and Azure certifications are a plus.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance