Program Manager

Technical Program Manager responsible for leading teams in the development and productization of advanced software products and Knowledge Management systems for our Service Business. Also responsible for maintaining and updating existing and new business process systems, software, hardware, and process architecture into a long-term stable/scalable set of systems to support engineers and customers located around the world. The successful candidate will be expected to develop a strong understanding of business needs and be able to seamlessly translate them into requirements and user stories. Direct work in program management and working with business development, product marketing, product management and technical teams will be required.

Own the program manager responsibilities for the overall outcome and delivery of the program

Drive accountability reporting preparation and execution to stakeholders including executive management

Create strategies for risk management including contingency planning and risk mitigation for the programs/projects supporting

Planning and scheduling project goals, milestones, deliverables and dependencies

Identifying & solving project issues effectively, managing conflicts with local and globally distributed groups, escalating issues when required

Self-motivated & takes initiative: able to get integrated quickly with the company and find areas for improvement & support to add value

Actively listens, participates, and leads project team activities

Takes ownership of assigned tasks with responsibilities of instituting and participating in corrective actions to ensure closure / resolution. Able to make decisions appropriate within grade level and responsibility and escalates decisions in a timely manner that are outside of grade level

Experience in Agile Frameworks and methodologies such as SAFe

Ability to traverse the project, program, and portfolio tiers as well as make constant assessment of feature pipeline, work done and work quality to support decision making on release delivery schedule

Leads concept and feasibility for new methods, processes, software, or specifications leading to the resolution of complex problems

Responsible for detailed analysis, diagnosis and problem solving

Collects data, analyze results, generate reports, provide recommendations, and present findings to management teams

Excellent communication and presentation skills required. Able to draft communications to large audiences, and ability to communicate to executive level

• Minimum Qualifications:

  • 3 years of continuous improvement or technical program management.
  • Must be able to travel up to 10% travel required to understand field user's needs and requirements
  • Proven ability to make decisions resulting in the successful implementation of technical process or operational changes
  • In-depth knowledge of business process development / controls and mapping work-item execution status to organizational objectives
  • Required tool experience:
  • Use of Jira/Confluence or equivalent

• Preferred Qualifications

  • Experience in or knowledge of Semiconductor fabrication, Semiconductor Equipment Operations, or related industries is a plus.
  • Knowledge of Program Management methods and experience in Product Development &Release (PDR) procedures.
  • Relevant project management certifications such as PMP, CAPM, Scrum Master, or PRINCE2.
  • Experience in Lean Six Sigma methodology or certification (Green Belt, Black Belt) is a plus.
  • Experience with Agile and/or Waterfall project methodologies.
  • Expertise with project management software and tools including MS Project, QuickBase, Office Timeline, or equivalent.
  • Experience in Change Management methodologies is a plus.

• Bachelor s degree with 5 years of experience; or Master s degree with 3 years experience; or a PhD ; or equivalent experience.