What are the responsibilities and job description for the Data Specialist position at NeuAnalytics?
About NeuAnalytics
Founded on the principles of integrity and transparency, NeuAnalytics has been transforming how enterprises use their data since 2006. Today, our analytical decisioning platform is utilized by much of the Fortune 500 to enhance accounts receivables functions, both operational and financial. From streamlined data sharing to insightful analytics and vendor-compliance oversight, our software solutions improve business operations for industry leaders while ensuring protection and increased peace of mind for the everyday consumer.
About This Role:
We are looking for a data specialist to assist NeuAnalytics and our Client Success teams in providing exceptional service and issue resolution.
A Data Specialist’s responsibilities include running daily reporting, proactively managing data quality for clients, researching data based on client requests, and working client support tickets
Ultimately, you will work directly with clients to help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with other employees to ensure customer questions and concerns are addressed promptly.
What You Will Do for Us:
- Analyze large data sets for conformance to best practices using client and industry-specific business logic
- Access multiple interrelated data sets for potential conflicts, and ensure identified anomalies are tracked and resolved.
- Collaborate with internal stakeholders to assist with request resolutions as they pertain to data quality, analytics, reporting, or support requests.
- Assist customers with setting up and navigating programs or software
- Interact with stakeholders from multiple areas to track project progress, identify risks, communicate risks and status, and assess potential impacts to the business.
- Proactively develop and maintain technical knowledge in specialized areas, remaining up-to-date on current trends and best practices
- Update tickets as they are in progress with appropriate internal and external communication
- Track time spent working client requests
What You Will Bring to Us:
- Experience in data analytics, programming, or database management
- Demonstrate strong analytical skills with an emphasis on data analysis
- Ability to interface with internal and external stakeholders
- Demonstrates proven IT knowledge of business analysis process and functions
- Strong collaboration, multi-tasking, and organization skills
- Strong written and oral communications skills
- Preferred experience in SQL or similar programming or query languages
- Preferred BA degree or technical degree in an IT-related field
The NeuAnalytics Family
We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive on continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of NeuAnalytics every day.
Pay, Perks & Such
At NeuAnalytics, we love to celebrate our diverse group of hardworking employees and it shows. We pride ourselves on our collaborative culture that is pervasive throughout every step of a NeuAnalytics employee’s journey. Starting with our interviews and continuing through Daily Standup sessions, collaboration is at the heart of working at NeuAnalytics.
We offer a full slate of benefits including competitive salaries, world-class health benefits, paid time off, remote flexibility and numerous other benefits to improve company culture/morale. We also offer some not-so-standard, extra-fun benefits, including learning & development programs to improve your skills.
Take the chance to contribute to an upbeat, fully engaged culture that is addicted to winning. We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at NeuAnalytics.
EOE/M/F/D/V
We conduct background screenings on all employees.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States on a full-time basis and to complete the required employment eligibility verification form upon hire.
