Client Associate

Summary :

The Client Associate will provide comprehensive operational support to a seasoned 4-person Wealth Advisor Team with over $600mm in assets under management within Neuberger Berman’s Private Wealth Management business. The Client Associate enhances the client experience by assisting with the service, maintenance and growth of the team’s high net worth book of business.

Licensed Responsibilities :

Participate in daily activities of operational support team and facilitate all client service needs.

Initiate new account opening process through Private Client Services Team. Assist clients with required documentation.

Perform account maintenance including but not limited to; funds disbursements, name / address changes, charitable gifting, ACATS and DTC transfers, cost updates, billing / fees, client directed trade orders, etc.

Regular and proactive contact with clients regarding; new account documents, LOA’s, account updates, checks and wires, account performance, trade activity, transfers, statement inquiries, research, fees, objective changes, portfolio market values, stock quotes, online access, etc.

Monitor account activity including trades, cash flows, debits, margin, tech shorts, performance, transfers, allocations, fees, etc. by utilizing various in-house portfolio systems.

Provide customized reporting and analysis to client or Wealth Advisor team on a regular or ad hoc basis.

Maintain accurate and detailed client files.

Act as a liaison between Wealth Advisors, Portfolio Managers, Operations, Private Equity Fund Administration and clients.

Prepare subscription documents for Private Equity investments. Track capital calls and distributions.

Marketing Responsibilities :

Dynamically maintain all client and prospect data in Salesforce database.

Maintain account information and new business pipeline in Salesforce database.

Take ownership of all marketing initiatives.

Prepare and execute mass mailings (i.e., weekly e-mail blasts, welcome letters, newsletter requests, quarterly client reports, etc.).

Coordinate and assist with event planning.

Coordinate and assist with the development and execution of marketing campaigns.

Prepare prospect and client presentations and correspondence.

Administrative Responsibilities :

Manage calendar activities via Outlook for Wealth Advisors, including travel arrangements, scheduling internal / external meetings, coordinating calls and video conferences, etc.

Prepare travel & expense reports.

Qualifications :

Undergraduate degree.

Series 7 and 66 licenses.

Minimum of 2-3 years of client service / support or related experience in the financial services industry.

Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook; familiarity working with financial and marketing databases preferred.

Strong written and verbal communication skills, strong interpersonal and client servicing skills.

Ability to organize, prioritize, manage multiple tasks, and keep team apprised on open items.

Ability to adapt to a rapidly changing and fast paced business environment.

Team player and a desire to collaborate with others.

Compensation Details

The salary range for this role is $75,000-$95,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical / dental / vision insurance, 401(k), life insurance and other benefits to eligible employees.

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com .

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Founded in 1939, Neuberger Berman is a private, independent, employee-owned investment manager. From offices in 39 cities worldwide, the firm manages $481 billion in client assets (as of June 30, 2024) across a range of strategies—including equity, fixed income, quantitative and multi-asset class, private equity and hedge funds—on behalf of institutions, advisors and individual investors globally.

Tenured, stable and long-term in focus, the firm has built a diverse team—including 750-plus investment professionals and more than 2,800 employees in total—united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by Pensions & Investments as the first or second "Best Place to Work in Money Management” for last eight consecutive years (firms with 1,000 employees).

Neuberger Berman believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles.

For important disclosures :

Salary : $75,000 - $95,000