Runner | Venice Beach

NeueHouse is a work and social club where creatives and thought leaders gather and connect. Our community of members aligns in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming, and gracious hospitality. NeueHouse: Home of the New.

Our Properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:

• Our Madison Square (MSQ) House is situated in New York's iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s - and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held
• Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA's most celebrated buildings and occupies the original CBS Studio (the world's first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy
• Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice Beach is a new work, social, and cultural hub for the Venice creative community
  
  
  

The Role

Our Runners provide operational support to ensure that service excellence is delivered to all Members and Guests. The Runner ensures food is safely brought from the kitchen to the table as required, the delivery of food plates via hand or tray, table side food service, set up and pack down of bread stations, whilst always adhering to the Sequence of Service set by the Reunion leadership team. Runners represent NeueHouse with hospitality, warmth, and grace in every interaction.

Requirements

• 2 years acting as a Runner or similar role in luxury hospitality, food beverage environments
• Supply our members and guests with in depth knowledge of all Reunion food menu items and ensure the quality of all food items delivered are consistently meeting the high standards set by the F&B leadership team
• Take direction from the Executive Chef, Restaurant Manager or Service Captain, issuing appropriate items for the table, running food to sections, keeping server station's clean and clear at all times
• Consistently following the Reunion Sequence of Service utilizing all proper procedures standardized by the Food & Beverage leadership team
• Impeccable customer service by responding promptly to member/guest needs, always soliciting feedback to the F&B leaderships team to improve the delivery of service
• Aid in station restocking and maintenance and the clearing tables in accordance with Reunion standards
• React promptly and deal with any spillages or breakages - always communicating any service issues to the Service Captain or Restaurant Manager
• Carry out all pre and post service procedures efficiently, making sure everything is put away and cleaned, sending relevant equipment to the kitchen porters, polish cutlery and restock stations, clearing and restock of linen bins
• Ongoing attendance at scheduled team trainings to ensure detailed product knowledge, growth and professionalism
• Decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans
• Motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge to improve your performance
• Flexible, responding quickly and positively to changing environments
• Ability to remain calm and professional in a fast-paced work environment
• Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs and occasionally lift/move up to 50lbs
  
  
  

Polishing/Linen Care:

• Organizing the silverware appropriately to be polished for reset.
• Polish silverware and glassware to standard i.e. clean and dry, free of fingerprints, smudging and soap residue
• Deliver glass and silverware to the appropriate places for service in the Dining Room and the Bar
• Maintain BOH Server station cleanliness at all times
• Comfortable using equipment to steam and/or iron dining room linen to standards in preparation of service.
• Taking all dirty linen from the NeueHouse kitchens to the laundry storage areas, in an orderly and hygienic manner.
  
  
  

Benefits

• Salary Range: $20.00 an hour
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Paid Family Caregiver Leave
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
  
  

The anticipated hourly rate for this position is $20.00 an hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available.

Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.