What are the responsibilities and job description for the Security Guard position at NeueHouse?

NeueHouse is a work and social club where creatives and thought-leaders gather and connect. Our community of members aligns in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming, and gracious hospitality. NeueHouse : Home of the New .

Our Properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles :

Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
Our Hollywood House (HWD) , which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre-defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice

The Role

The Security Guard is responsible for maintaining a safe, secure, and welcoming environment for NeueHouse members, employees, and guests at both our indoor and outdoor spaces. Reporting to the Operations Manager, the role is one of the most visible and connected / connective roles within NeueHouse requiring the Security Guard to serve as a brand amabassador to our greater community with the strong ability to make the right impression. As the home of the new, we’re investing in new ways of working, creating and collaborating and the role is responsible for being attentive to members’ needs while energizing and available.

NeueHouse’s team is lean and operates with a mindset of “no task is too small.” The Security Guard must expect to manage through ambiguity and will need to be ready to support all NH departments in meeting the needs of the house.

Requirements

Empathetic, taking pride in the details and compelled to bring people together, our Security Guard builds, delivers and stewards the moments that define NeueHouse for Members, Guests and team – past, present, and future. The role requires someone who is ready to :

Actively work to shape the culture of NeueHouse, particularly as it relates to our catalyst values (generosity, authenticity, curiosity, and kindness), as well as promoting an atmosphere of creativity and elevated service

Monitor and authorize entrance and departure of employees, members, visitors, vendors, and other persons.

Prevent the entry of unauthorized people and prohibited articles into restricted areas.

Ensure the building is safe and secure from any sort of acts of violence, theft, or intrusions.

Call police or fire departments in case of emergency, such as fire or presence of unauthorized persons.

Warn persons of rule infractions or violations, apprehend or evict violators from premises, using force when necessary.

Conduct routine checks inside the building each day.

Secure the House (locks and alarm system) when directed by the Operations Director / General Manager.

Report all suspicious acts happening on the NeueHouse facility to the Operations Director or General Manager.

Help the local police in cases of emergencies such as thefts or violence.

Assist members occupying the premises and proactively solve their queries.

Make detailed notes of damages to the facility or assets or of unusual occurrences.

Circulate among members, patrons, or employees to preserve order and protect property

Follow all safety policies and enforce safety policies

Maintain a high customer service focus by approaching your job with the customers always in mind.

Strive to be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done).

Maintain flexibility, responding quickly and positively to changing environments.

Carries out any other reasonable duties and responsibilities as assigned.

We are looking to connect with candidates who bring :

Maintain a high member service focus by approaching your job with the needs of NH members in mind.

Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both NH members and colleagues.

Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance.

Flexible and proactive, responding quickly and positively to changing environments.

Maintain high team focus by showing co-operation and support to house departments in the pursuit of shared departmental goals.

Ability to practice critical thinking with a tremendous attention to detail, to understand and anticipate member needs, and to remain calm while working to resolve issues.

Previous experience (~3 years) as Security Guard and Security Guard License is required

NeueHouse values diverse educational and training backgrounds in consideration of the role.

Physical Demands

While performing the duties of this job, the employee is required to stand (for the duration of the scheduled shift, minus any mandatory meal breaks); walk; and use hands to handle, feel, grasp, and hold objects. The employee is frequently required to reach with hands and arms; balance; stoop; crouch; bend; talk; hear; and smell. The employee may be required to frequently climb (stairs). The employee is occasionally required to kneel.

The employee must occasionally lift, carry, and / or move up to 65 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The anticipated hourly rate for this position is $18.00 an hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include : qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and / or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available.

Diversity & Representation : NeueHouse is committed to building and supporting diverse and representative communities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Benefits

Salary range : $18.00 an hour

Status : Part- Time, may include nights and weekends

Retirement Plan (401k, IRA)

Training & Development

Wellness Resource

Salary : $18

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