What are the responsibilities and job description for the Account Development Specialist position at NeuLine?
NeuLine Health is seeking an Account Development Specialist to join our cohesive team. We’re strategically expanding our neurodiagnostic testing service teams throughout the United States. NeuLine Health is an instrumental liaison for physicians to provide their patients with quality in-home neurodiagnostic testing services. Our structured ambulatory services afford patients the advantage of receiving exceptional care by certified EEG & Sleep Techs in the convenience of their homes. A successful Account Development Specialist will perform as follows:
Position Objective: The Account Development Specialist will be responsible for developing and maintain relationships with various clients & accounts. Driving growth and delivering exceptional customer service are cornerstones to this role. This role will work among a team in our Business Development department and collaborate across various departments. The Account Development Specialist will play a vital role in helping NeuLine accomplish it’s goals and mission!
Core Responsibilities:
Develop and maintain long-term, positive relationships with existing accounts, ensuring high levels of satisfaction, and identifying opportunities for additional services or expansion.
Monitor and assess account performance, identifying opportunities for retention and improvement while addressing any concerns or issues promptly.
Work closely with internal teams to ensure seamless service delivery and customer satisfaction
Act as a resource and point of contact with client accounts.
Managing client information across multiple softwares
Help expand and acquire new clients across the US
Maintaining a professional demeanor at all times
Practicing within the realm of HIPAA compliance at all times
Other duties as assigned
Schedule:
Full-Time
Monday – Friday
Compensation:
Salaried
Benefits, PTO, 401k options
Base Location:
8751 Collin McKinney Pkwy Ste 701, McKinney, Texas, 75070
NeuLine Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
