Career Services Specialist

Want to make a legitimate difference in the lives of others while also working for a manager who values work/life balance? Then Neumont College of Computer Science is the place for you! We are “Improving Lives through Education” by creating tomorrow’s computer scientists! We are tirelessly passionate about education, innovative and inclusive. Employees at Neumont love their jobs while also enjoying generous paid time off to include 17 paid holidays (including Christmas through New Year’s), generous H.S.A. employer contributions…just to name a few. Located in the heart of downtown SLC, Neumont is looking for vivacious and dynamic employees to join our small family team and start making a difference!

The Career Services Specialist is responsible for providing primary support to the Career Services department. This position requires attention to detail, efficient time management, precision and organizational skills. Professional judgement and a firm commitment to professional time management practices will contribute to effective collaboration on prioritization and completion multiple priorities. The successful candidate will be professional, outgoing, comfortable with change with a sales-like mindset, customer service oriented and exercise the highest level of confidentiality, ethics and integrity.

TASKS, DUTIES & RESPONSIBILITIES, INCLUDING BUT NOT LIMITED TO:

• Demonstrates high quality of customer service for students, staff, industry contacts
• Maintains confidential files and inputs/retrieves data from students, graduates, and industry partners (SalesForce, CV, File Serve, etc.).
• Maintains employment data tracking/documentation (in CV and File Serve).
• Supports with annual ACCSC Employment Verification process (Docusign, CV, File Serve).
• Assists with set-up/clean-up for events (Career Week, Employer Appreciation events, etc.)
• Assists in sourcing and maintaining industry contact information.
• Assists with sourcing and sharing job opportunities for students.
• Arranges and oversees ordering and delivery of food and other refreshments for department led campus events.
• Prepares documents and packages for shipping and marketing to industry and students
• Places, answers and screens incoming industry and student calls (for Career Week, on-campus interview set-up, etc.).

• Conducts a variety of audits associated with employment verifications, company contacts, etc.
• Assists with grading for Career Services courses in LMS (PRO 490, 491, 492, NEU 200).
• Facilitates contract process for quarterly Enterprise Projects, including creation, distribution, tracking, and filing of contracts.
• Creates, distributes and compiles data for quarterly Graduate and Employer Satisfaction Surveys
• Supports with Alumni outreach, including quarterly Alumni Association Welcome messaging
• Assists with student, staff, and employer messaging utilizing key communication tools (LMS, Slack, Outlook, campus slides, etc.).
• Facilitates administrative components of Career Week (attendance confirmation messaging, satisfaction surveys, awards, etc.).
• Initiates and maintain Enterprise Project set up and record keeping (Master documents, EP History, project and sponsor details, A/R spreadsheet, etc.).
• Supports with quarterly Resume Books.
• Assists with student coaching and job placement assistance as needed.
• Any other task, duty or responsibility assigned by the supervisor.

QUALIFICATIONS AND POSITION REQUIREMENTS:

• High School Diploma or equivalent.
• Three years of successful office, and customer service experience.
• High proficiency with Microsoft Office applications (Excel, Word and Outlook) required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Excellent public relation skills including courteousness, tact and good verbal communications.
• Professional writing skills including correct use of grammar and punctuation.
• Ability to remain professional in stressful situations.
• Ability to prioritize tasks and responsibilities.
• Ability to demonstrate discretion and maintain confidentiality.
• Ability to maintain self-control and complete tasks with frequent interruptions.
• Excellent telephone etiquette with patience and compassion when communicating with callers
• High degree of proficiency in office procedures, keyboarding, office equipment operation and maintenance, business machines (photocopiers, postage machine and telephone systems) & computer software programs and applications.
• High proficiency in Microsoft Office Suite.
• Ability to make decisions and complete assignments without close supervision, or constant direction.
• Accurate, efficient and capable of handling detailed work assignments.
• Excellent time management, organizational, and listening skills.
• High energy and outstanding work ethic.
• Ability to work independently and self-motivated; also work cooperatively with all staff.

SCHEDULE:

• 40 hours a week, Monday – Friday.
• Occasional evenings and weekends, with advanced notice.

REPORTS TO:

• Vice President, Strategic Partnerships

SUPERVISES:

• None

PHYSICAL EXPECTATIONS:

• Sitting for extended periods.
• Standing for extended periods.
• Lift and carry up to 30 pounds.

Neumont College of Computer Science is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Neumont’s Annual Security & Fire Safety Report is available online at https://www.neumont.edu/campus-safety under the Student Life section. This report is required by federal law to comply with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and contains policy statements and crime statistics for the school. The policy statements address the school’s policies, procedures and programs concerning safety and security. You may also request a paper copy from the Vice President, Student Affairs.