What are the responsibilities and job description for the Salesforce Digital Experience Solution Architect - AI & Agentforce position at NeuraFlash?
Salesforce Digital Experience Solution Architect - AI & Agentforce Join to apply for the Salesforce Digital Experience Solution Architect - AI & Agentforce role at NeuraFlash
Why NeuraFlash
At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. YOU WILL HAVE THE OPPORTUNITY TO: Provide industry best practices and serve as a trusted client advisor Drive requirement gathering and serve as the Salesforce platform expert Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge Provide input on detailed design specifications, infrastructure, and project plans Translate business requirements into well-architected solutions Coach and mentor junior technical and functional team members Follow and understand new Salesforce product and technical capabilities REQUIRED QUALIFICATIONS: Significant business process, technical consulting, or enterprise architecture experience 3 years of CRM industry experience (Salesforce platform preferred) Proven ability to design and optimize business processes and integrate processes across disparate systems Understanding of basic UX principles Willing and able learner of new technologies Extremely strong written and oral communication skills PREFERRED SKILLS: Expertise providing solution architecture on Salesforce Experience Cloud Salesforce certifications in Service Cloud and Experience Cloud Familiarity with charting tools (e.g., Lucidchart) Experience working alongside designers utilizing artifacts such as sitemaps, detailed mockups, and prototypes Involvement in design or development of custom web components WHAT DOES THE TYPICAL INTERVIEW PROCESS LOOK LIKE? Recruiter screen (phone) - 30 minutes First interview (video) - 45 minutes Second interview (Video) - 30 minutes Panel Interview with Real-Time Exercise (Video) - 60 minutes What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. Flexibility: We build a culture of trust and understanding. We value good work not the hours in which you get it done. Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. We celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Technology, Information and Internet
J-18808-Ljbffr
Why NeuraFlash
At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. YOU WILL HAVE THE OPPORTUNITY TO: Provide industry best practices and serve as a trusted client advisor Drive requirement gathering and serve as the Salesforce platform expert Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge Provide input on detailed design specifications, infrastructure, and project plans Translate business requirements into well-architected solutions Coach and mentor junior technical and functional team members Follow and understand new Salesforce product and technical capabilities REQUIRED QUALIFICATIONS: Significant business process, technical consulting, or enterprise architecture experience 3 years of CRM industry experience (Salesforce platform preferred) Proven ability to design and optimize business processes and integrate processes across disparate systems Understanding of basic UX principles Willing and able learner of new technologies Extremely strong written and oral communication skills PREFERRED SKILLS: Expertise providing solution architecture on Salesforce Experience Cloud Salesforce certifications in Service Cloud and Experience Cloud Familiarity with charting tools (e.g., Lucidchart) Experience working alongside designers utilizing artifacts such as sitemaps, detailed mockups, and prototypes Involvement in design or development of custom web components WHAT DOES THE TYPICAL INTERVIEW PROCESS LOOK LIKE? Recruiter screen (phone) - 30 minutes First interview (video) - 45 minutes Second interview (Video) - 30 minutes Panel Interview with Real-Time Exercise (Video) - 60 minutes What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. Flexibility: We build a culture of trust and understanding. We value good work not the hours in which you get it done. Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. We celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Technology, Information and Internet
J-18808-Ljbffr
