What are the responsibilities and job description for the Solution Architect, Ironclad CLM position at NeuraFlash?
You will:
- Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements
- Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets
- Provide executive level Business Consulting and Pre-Sales support
- Work hand-in-hand with our Sales team on consulting and pre-sales activities
- Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model
- Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale
- Acquire and maintain all applicable Ironclad Certifications
- Travel up to 25% for customer projects and company events
- Be a NeuraFlash evangelist in the Ironclad Community, and help us cultivate a company culture of success (company and personal) and fun
REQUIREMENTS
- 8 implementations experience of Ironclad or DocuSign
- Prior experience as a Solution Architect with Ironclad or DocuSign
- 5 years of experience selling and delivering business solutions on the Ironclad or DocuSign platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across CLM solutions
- 3 DocuSign and/or Ironclad certifications
- Experience in all phases of services delivery, software development, and testing life cycles
- Expert at project delivery, including all aspects of program management and the SDLC
- Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
- Experience with building out project and program teams and organizing programs for success
- Demonstrated track record of writing SOWs, reviewing proposals with clients and negotiating contracts
- Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
- Background or relevant education in Operations, Legal, and Contracting
PREFERRED SKILLS
- Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
- Passion for building software solutions with state-of-the-art technology
- Eager to embrace challenging situations and enjoys solving complex problems
- Excellent mentoring and leadership skills
- Proven ability to work cross-functionally